Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: minhas llc
Verified Purchase:Yes
after the update it start hanging on some apps speically maps and black out
Response from Samsung USBy Social Commerce, September 12, 2024
Howdy Minhas,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen.
on September 11, 2024
Posted by: oro2020
I had the fold 5 but traded in for the fold 6, this phone is amazing, super powerful, screen is gorgeous, I'm not much of AL but it's nice to have it , specifically the script calls, battery is ok for a phone this big, call are excellent, just love it
Written by a customer while visiting Samsung US
Customer Rating
5
Was never sold on "Foldable" phones until now!
on September 10, 2024
Posted by: OniKyanAE86
from Tucson, AZ
Expertise:Expert
Verified Purchase:Yes
I have been a Note user up to the Note20 Ultra 5G and was (still) very disappointed that Samsung got rid of this series. The addition to of the Z Fold series looked interesting to me, but the longevity of a folding screen has kept me away.
After finally seeing that it's now in it's 6th generation, I finally decided to give it a try and ordered one. I have to say that it's pretty amazing. It feels like you have two devices in one, a regular phone when closed and by opening it up you then have a mini tablet. Only wish that it had a built-in stylus and memory card storage expansion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mr Rich
from Westchester County NY
Expertise:Intermediate
Verified Purchase:Yes
The phone has no weakness and you will enjoy the state of the si features and technology
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jonn
from Huntington Beach, ca
Expertise:Intermediate
Verified Purchase:Yes
First time with the fold, became an instant fan. It fits my hand perfectly when folded.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good form factor, still the same camera as Fold3
on September 10, 2024
Posted by: Fernando
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
It feels lighter than previous folds, shape is more elegant, still is disappointing having the same camera and battery as Fold3.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jasen
from Newport News, VA
Expertise:Expert
Verified Purchase:Yes
Been a fan of fold from the beginning. They continue to make great products. This one is even better. Feels amazing to hold with its new squared esges.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Douglasville, Georgia
Expertise:Intermediate
Verified Purchase:Yes
I. LOVE. THIS. PHONE. Once again, Samsung has stolen my heart. The technology itself is groundbreaking. In less than one week of having my new phone, I feel more productive and ahead of most of my tasks. Onlookers are floored at the display and instantly I go on a rave about the amazing tricks my phone can do.
Written by a customer while visiting Samsung US