Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
It is a small compact phone that is big inside.
on September 14, 2024
Posted by: Chris
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
High trade-in value for your old phone+Fast shipping.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BKACLT
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Two stars only because its a phone and it does make calls. The rest is frustrating. I've had all the Samsung phones since the Note 3 through a ZFold 4,5 and now 6. Did the smart transfer twice. It dumped all but the recent text message history - years of it. Photo's are half there. They are forcing google talk on you now for a chat client. Samsung is become the Sony of the early 2000's, all hype no service. Odyssey Ark was an instant waste of thousands of dollars with no fix, Just buy our new addition. It didn't last two months, no honoring of warranty, just the suggestion to buy the Ark 2. Galaxy buds pro 2 were a waste. Galaxy Book4 Ultra continues to disappoint. 3 Samsung Tv's and 3 Monitors, all mediocre at best. I am done with Samsung!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 16, 2024
Good day Bkaclt,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If Smart Switch can't complete a transfer, doesn't recognize your device when using a PC or Mac, or crashes suddenly, there are a few things you can do to solve the problem. You can try clearing the app's data or deleting unnecessary items from your device to make room for the transfer. Please take the opportunity to review, "Samsung Switch Transfer Issues" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided, let us know by contacting Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001215/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If Smart Switch can't complete a transfer, doesn't recognize your device when using a PC or Mac, or crashes suddenly, there are a few things you can do to solve the problem. You can try clearing the app's data or deleting unnecessary items from your device to make room for the transfer. Please take the opportunity to review, "Samsung Switch Transfer Issues" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided, let us know by contacting Samsung Support. We're always happy to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001215/
Written by a customer while visiting Samsung US
Posted by: Hardwareman
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Received device earlier than expected. Was charged 50 percent in the box
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Abbey
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
As at today no other mobile phone within the contemporary can stand with this device...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Provides a solid G Wagon like chunk in the hand!
on September 14, 2024
Posted by: Fawad
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone that feels like a precision tool in the hand. It’s solid build provides a sense of satisfaction when closing the two halves.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: JTYJ
from Thomaston Ga
Expertise:Expert
Verified Purchase:Yes
I love my new Z Fold 6, the elegance of the screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tdeljr
from South Carolina
Expertise:Expert
Verified Purchase:Yes
Amazing phone!
Phone and Tablet in one. And Samsung knocked it out if the park with this one.
Phone and Tablet in one. And Samsung knocked it out if the park with this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kirk
from Woodbridge, VA
Verified Purchase:Yes
Awesome phone and service get you one before it's to late
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US