Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Ceaz
Expertise:Expert
Verified Purchase:Yes
Love the crafted black. Textured backs are always a favorite
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: ESNEL2
from South Carolina
Expertise:Expert
Verified Purchase:Yes
I am enjoying my Z fold Z6..and all the features, another best from Samsung with long lasting battery and clear pictures.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sterling
from Southern California
Expertise:Expert
Verified Purchase:Yes
I love everything about this phone. Very fast. Great screen. Excellent battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Modern Technology!
on October 6, 2024
Posted by: Anonymous
from Toronto
Expertise:Expert
1tb in memory and more wonderful professional modern 2024 features in a mobile fold light slick phone, with done Samsung galaxy z!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Adam
from Niles Mi
Verified Purchase:Yes
Fast snappy I haven't really had any issues. Love the size and weight and hand fit. Rounded edges would have been better and the back of the camera being flush, so it didn't wobble or need a case. I recommend buy in shop, not online. We received a color we don't remember ordering. Wife was trying to order the carbon fiber backing somehow ended up with the white.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great device, appreciate the inner screen
on October 5, 2024
Posted by: Pipboy
Expertise:Intermediate
This is my first foldable device and I'm glad I took the plunge. There's something magical about opening up the inner screen to give you a mini tablet. Overall fit and finish of the device is quite good. For those concerned like i was, the screen crease is generally not visible when viewed straight on. I'm not particularly interested in the AI features but it's an otherwise capable and enjoyable phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from WV
Expertise:Intermediate
Verified Purchase:Yes
I enjoyed using the large display and was impressed by the speakers and screen brightness. Unfortunately, the battery life is simply too short. I easily ran through 130% of the battery daily, something which never happened on my previous phone.
At this price point, I can’t recommend this phone for anyone that cares about battery life.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 7, 2024
Aloha Jacob,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Lili alanis
from Texas
Expertise:Beginner
Verified Purchase:Yes
It's not to my liking, it's very, very small, the main screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 7, 2024
Greetings Lili,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Cover Screen on the Fold6 is now 6.3" versus 6.2" on the Fold5 while the Main Display is 7.6". If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US