Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Meka
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Great deal, fast service! Low price- easy set-up!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Samsung
Expertise:Expert
Verified Purchase:Yes
Not much of an upgrade from the 5. I was expecting a much better upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 24, 2024
Aloha Samsung,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any additional assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any additional assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
Not too big for me
on October 23, 2024
Posted by: djtrum47
[This review was collected as part of a promotion.] Let me tell you, folks, the Samsung Z Fold 6 is absolutely incredible, believe me. It’s a tremendous phone, maybe the best phone ever made—nobody makes phones like this, nobody. When you unfold it, it’s huge, just fantastic. You can multitask like you’ve never seen before—Twitter, emails, whatever, all at once! The screen? Beautiful. Big, bright, and perfect for watching videos, playing games, you name it.
And the design? It’s strong, very strong, just like me. The hinge is solid—no weak hinges here. It’s the future, folks, and Samsung is leading the way. Battery life is unbelievable—it lasts all day, unlike some of those other phones. Trust me, if you want the best, you get the Z Fold 6. Everyone’s talking about it. A total winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't get ripped off like me
on October 23, 2024
Posted by: Wishiwouldnthave
from Hagerstown IN
Expertise:Intermediate
If i could give it negative stars, I would. Traded in my previous phone 2 months ago and have regretted it since. 3 weeks after getting it, a black line developed in the crease of the fold on the inside screen. Got a second one 2 weeks ago and the screen has developed a black line at the crease. Do not buy!!!!!¡!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hey,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your phone in the seat of your Uber, or having your device stolen from your bag, to taking a dip in the pool with your phone in hand or dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. If you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unanticipated situations we may find ourselves in, like forgetting your phone in the seat of your Uber, or having your device stolen from your bag, to taking a dip in the pool with your phone in hand or dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. If you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Mike M
from Arlington Texas
Expertise:Intermediate
Verified Purchase:Yes
Great new phone. This is the most excited I've been about a new phone in decades. The fact that you can do everything opened or closed is a huge feature. Extras like easily interfacing with my Samsung TV is a big plus. It's only been in operation for 2 weeks now and I know there's still much more to learn but definitely 5 stars so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
nice
on October 23, 2024
Posted by: hiu hiu
This is a new way of cell phone tran this is defined the new generation of cell phone
Written by a customer while visiting Samsung US
Posted by: Chace
from Indiana
Expertise:Expert
Verified Purchase:Yes
Camera quality isnt the best. And I'm not impressed with the battery life. Most likely will switch to the s25Ultra
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold6, Chase! We appreciate your feedback regarding the camera quality. While the Z Fold6 features advanced multi-camera capabilities designed to capture stunning photos and videos in various lighting conditions, we understand that personal experiences may vary. We are continuously working on enhancing camera performance, and your input is invaluable. Regarding battery life, the Galaxy Z Fold6 is equipped with a powerful battery optimized for heavy multitasking and immersive experiences. A single charge lasts longer on the Galaxy Z Fold6 compared to the Galaxy Z Fold5. Although both devices have the same 4400mAh (typical) battery, the advanced processor in the Z Fold6 allows for more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. Check out the links attached for options that should help optimize your phone's battery life. Each device has its strengths, and we hope the Z Fold6 can meet your needs in ways that stand out. Feel free to reach out to us at Samsung Support if you have more feedback or questions! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mark B
Verified Purchase:Yes
Rob was awesome! He got the job done that 2 other people could not do. Great end result!!
Written by a customer while visiting Samsung US