Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Great buy…big screen is a plus. Tablet experience
on November 5, 2024
Posted by: Samsung
Verified Purchase:Yes
Great phone! Easy to
Use! Love the big screen! easy to handle
Use! Love the big screen! easy to handle
Written by a customer while visiting Samsung US
Posted by: Rafael
from Florida
Expertise:Expert
Verified Purchase:Yes
Always love all my Samsung products! In this case I love my 2nd new Z Fold 6 in blue! Best phone in the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Improved foldability and battery life than Fold 3
on November 5, 2024
Posted by: Eric Peng
from California
Expertise:Expert
Verified Purchase:Yes
Product has improved since owning a Fold 3. I like the screen resolution on the smaller screen, but product still feels more weighty than my experience with S24 Ultra device.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, December 18, 2024
Thanks for your providing your feedback on the Galaxy Z Fold6, Eric. We're glad that you've noticed improvements since the Z Fold3! Weighing in at 239 grams, the Galaxy Z Fold 6 is lighter and slimmer than the Galaxy Z Fold 5, making it more pocketable. Additionally, the upgraded processor enhances the Galaxy Z Fold 6's performance overall, with improvements of 17% in CPU performance, 20% in GPU performance, and 42% in NPU performance compared to the Galaxy Z Fold 5. The enhanced screen resolution is indeed designed to provide an exceptional viewing experience on the smaller display. As for the weight, the Z Fold 6 has been crafted to balance performance and portability while delivering premium features. We appreciate your insights and hope you continue to enjoy all that the Galaxy Z Fold 6 has to offer! If you have any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dinu
Verified Purchase:Yes
good phone but expensive. but extremely disappointing thing is that they released the fold 6 SE only in south Korea which is ridiculous
I would recommend this to a friend!
Features
4
Performance
3
Response from Samsung USBy Social Commerce, November 6, 2024
Greetings Dinu,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. We're happy to hear that you're enjoying your device so far! If you would like to share additional feedback with us regarding the performance, functionality, and/or durability of your Z Fold6, please feel free to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
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Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. We're happy to hear that you're enjoying your device so far! If you would like to share additional feedback with us regarding the performance, functionality, and/or durability of your Z Fold6, please feel free to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
1
Z fold
on November 5, 2024
Posted by: Shaunk
My z fold is not even 6 months old and I got a line going right down the middle of my screen from it folding up and closing so much
Response from Samsung USBy Social Commerce, November 6, 2024
Aloha Shaunk,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber, or having your device stolen from your bag, to taking a dip in the pool with your phone in hand or dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. If you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is great for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber, or having your device stolen from your bag, to taking a dip in the pool with your phone in hand or dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. If you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Jennireviewsall
from Palm beach gardens Fla
Expertise:Intermediate
Verified Purchase:Yes
The hinge is deffintly and improvement!!! The outside screan is so much better. It was a small increase but it really makes using the front screan so much better!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carolina Segovia
from South Carolina
Expertise:Expert
Verified Purchase:Yes
I loved it ❤️ it exceeded my expectations, I recommend it 💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian_Mko
Expertise:Intermediate
Verified Purchase:Yes
The device is really great. It is suitable for people who can put it in their pockets while folded and can unfold for multiple uses like multitasking or readings. I do have one concern about app compatibility.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 14, 2025
Thank you for your feedback on the Galaxy Z Fold6, Brian. It’s wonderful to see that you find it perfect for multitasking and reading. The design allows for easy portability while providing a larger display when you need it. Regarding app compatibility, the Galaxy Z Fold6 is built to support a wide range of applications, ensuring a smooth and enjoyable experience. Samsung works closely with app developers to optimize their apps for the unique features of the device. If there are specific apps you're concerned about, we’d be glad to assist you with that. Also, be sure to ensure that all apps are up to date with the latest software version so that they run smoothly. Updating the device itself is also a great step to take. Your insights are greatly appreciated as we strive to enhance the experience for all users. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US