Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4
Screen scratches and device slow
on November 11, 2024
Posted by: Mostar
[This review was collected as part of a promotion.] The screen will scratch in your pocket if you're having anything else with it also when switching apps and going into different screens it seems like it's lagging a little more than it should I'm not sure if it's due to the animation but other phones don't do that
Value
4
Written by a customer while visiting Samsung US
Posted by: Samsung galaxy watch ultr
Verified Purchase:Yes
To home concerned, fold 6 Samsung Galaxy.
The way they make it, you can't even use.Your fingerprint is poorly made
The way they make it, you can't even use.Your fingerprint is poorly made
Features
1
Performance
1
Response from Samsung USBy Social Commerce, November 11, 2024
Salutations Samsung,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Mike613
from New york
Expertise:Expert
Verified Purchase:Yes
Huge fan of the Z fold 6. Once you go fold, you can't go back to a typical phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hacker Golfer
from SAN DIEGO, CA
Expertise:Intermediate
Verified Purchase:Yes
It would be 5 if it was Fold-6SE instead of Fold-6
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Bravo!!!
on November 10, 2024
Posted by: Johnnywho47
from Houston
Expertise:Beginner
I just want a fold and i was blown away everything, the touch , the look , everything. No regrets having a second phone. No regrets using my fold. I just love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms Smith
from New York
Expertise:Intermediate
Verified Purchase:Yes
Simple: I Love This Phone!! I love reading on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ahha
from Flowood, MS
Expertise:Intermediate
Verified Purchase:Yes
Great phone great OS I highly recommend it love Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel G
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
I have been using the Z fold4 for 2 years and this change to the new Z fold6 fully meets my expectations. I am very attracted to the design of this new Galaxy and all its improvements are simply fascinating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US