Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: BJoshi
from Raleigh NC
Expertise:Intermediate
Verified Purchase:Yes
Nice packing also body has also strong all over products has perfect
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barbara J
from Newport Beach, California
Expertise:Intermediate
Verified Purchase:Yes
I love this phone! I had the zfold4 so this was an upgrade for me. It is so fast, love everything about it. It was really easy to transfer everything from one phone to another.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my cell phone is all I need in one hand..
!
on November 26, 2024
Posted by: Ozziel
from Massachusetts
Expertise:Beginner
Verified Purchase:Yes
It's all I needed 😌 thank you samsung love my fold 6
Written by a customer while visiting Samsung US
Posted by: Joh5
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Amazing device at an amazing deal. Will definitely buy the z fold 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: MELS
Expertise:Beginner
Verified Purchase:Yes
Love it! Great phone that doubles as a tablet. Its great.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steph
Verified Purchase:Yes
phone was easy to set up and transfer to, used a couple days, then the unfolded screen stopped working with white lines in the fold area, online samsung chat was no help, told me to reorder so I called support, tool several days for replacement phone, had to do it all over again, been with samsung for years, might rethink it
Response from Samsung USBy Social Commerce, November 25, 2024
Hello Steph,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen, taking an unexpected dip in the neighbor's pool with your phone in hand, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen, taking an unexpected dip in the neighbor's pool with your phone in hand, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your device or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: DD54
from Defuniak Springs FL
Expertise:Intermediate
Verified Purchase:Yes
Great up grade for my Z Fold3. The front screen is bigger and better for typing out text with my large fingers, I do not have to open up to my bigger screen. The phone is lighter as well.
I am enjoying my new phone.
I am enjoying my new phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jmartes
from Florida
Expertise:Expert
Verified Purchase:Yes
Very nice phone. Slim, fast, sleek and with AI integrated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US