Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Fold 6 Feels Stronger than ever!!!
on December 11, 2024
Posted by: Neofer78
from Brownsville TX
Expertise:Intermediate
Verified Purchase:Yes
This version of the fold feels more firm and more reliable, i'm really happy with my purchase, i come from the galaxy S24 ultra, lots of reviews were saying not to change to a fold but honestly i did it because i really enjoy multitasking,
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone! Must have!
on December 11, 2024
Posted by: Trav
from Northfield, NJ
Expertise:Intermediate
Verified Purchase:Yes
This phone is actually amazing. Extremely useful for things I didn't even know that I would use. Excellent excellent phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Goood
on December 11, 2024
Posted by: Anonymous
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Very good to used galaxy fold 6 ,that is the best phone
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Zfold6 still as bad as the first attempt
on December 10, 2024
Posted by: Matt
from Indiana
Expertise:Expert
Verified Purchase:Yes
The idea of a folding phone is great. Samsung just can't figure it out. The screen brightness is terrible, and the reality is the small front screen is just useless. I regret ever getting the fold 6.
Stick with the standard phone. Much better specs more useable screen this is the 6th generation and they still can't get it right many other phone companies have folds and even trifolds that are much farther ahead. At this rate don't bother until they come out with a fold 12 maybe by then it will be a useable phone with decent specs.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 11, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, Matt. We appreciate your feedback regarding the screen brightness and usability of the front display, and we're committed to ensuring our products meet your expectations. Weighing in at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than its predecessor, the Galaxy Z Fold5, making it more convenient to carry. It boasts a large 6.3-inch Cover Screen and a 7.6-inch Main Screen, ideal for high-powered productivity, thanks to its Galaxy AI capabilities. Whether you're watching videos or enjoying an immersive gaming experience, the Galaxy Z Fold6 is designed to enhance your enjoyment. Additionally, the upgraded processor significantly improves performance across the board, with a 17% boost in CPU performance, a 20% increase in GPU performance, and a remarkable 42% enhancement in NPU performance compared to the Galaxy Z Fold5. If your Z Fold6 screen isn't bright enough, the most likely reason is that the "Adaptive Brightness" feature is enabled, which automatically adjusts brightness based on ambient light. To adjust this, go to your phone settings, select "Display," and disable "Adaptive Brightness" to manually control the brightness level using the slider. Once, again, we really appreciate your feedback and hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's pretty good...not so much for the price
on December 10, 2024
Posted by: Fold user
from New jersey
Expertise:Expert
Verified Purchase:Yes
Even thought the device doesn't have any ground breaking innovation or a step up from the pervious fold. The new look is very much appreciated plus the ai stuff is kinda handy. How ever the price is way to heavy for such a tiny step up and if I didn't have my fold5, that was traded in, I wouldn't have gotten the phone.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJanuary 10, 2025
We appreciate you sharing your thoughts on the Galaxy Z Fold6. We appreciate your feedback about the design and AI features. The new look truly enhances the overall user experience, and it's great to hear you find the AI capabilities handy, as they are designed to streamline your tasks. The Z Fold6 offers notable advancements, including durability enhancements with Gorilla Glass Victus 2 and an Armor Aluminum frame, ensuring it stands up to daily use. Additionally, the device features a brighter 7.6-inch QXGA+ Dynamic AMOLED 2X display, delivering stunning visuals and improved multitasking capabilities for a seamless experience. We hope you find that the quality and experience of the Z Fold6 make it a worthwhile investment, especially since you enjoyed the Fold5. We truly appreciate your loyalty to the Fold series and hope the Z Fold6 exceeds your expectations. If you have any concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone
on December 10, 2024
Posted by: Anonymous
from Arlington
Expertise:Intermediate
Verified Purchase:Yes
couldn't be better, convenient , I used it to record video ads running ads..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best equipment in the world
on December 10, 2024
Posted by: Adriano Amorim
Verified Purchase:Yes
I love the products and this one is fantastic again and congratulations
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
z6
on December 10, 2024
Posted by: djchandok
from laguna hills
Expertise:Intermediate
Verified Purchase:Yes
lighter than z 5, works like a chime. larger screen, fine cut dimensions make it look sleek
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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