Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Fold nerd
Expertise:Intermediate
Verified Purchase:Yes
Great phone for playing media on a big screen and multitasking with multiple apps.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: meee
from pa
Expertise:Intermediate
Verified Purchase:Yes
Nice screens and battery life, speed, lightweight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: H Choi
from Sandiego CA
Expertise:Intermediate
Verified Purchase:Yes
It wasn't as big as I thought it would be. It would have been perfect if it was the same size as the S Ultra when folded. Nevertheless, it is very complete. The design, performance, and new features are all amazing. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Waqqas
from California
Expertise:Expert
Verified Purchase:Yes
I upgrade from fold 3 to fold 6 because getting good trade in for my fold 3 but I wish I couldn't done this because there is maybe a slight difference between the speed of operating system or maybe better camera. There is non surprise changing phone after almost 3 years.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
Hi Waqqas! We appreciate you for sharing your thoughts on the Galaxy Z Fold6. The Galaxy Z Fold6 differs from the Galaxy Z Fold5 in several ways. Weighing in at 239 grams, the Z Fold6 is lighter and slimmer, making it more portable. Additionally, it features an upgraded processor that significantly enhances performance across the board, with a 17% increase in CPU performance, a 20% boost in GPU performance, and a remarkable 42% improvement in NPU performance compared to the Galaxy Z Fold5. If your Samsung phone is experiencing a slow operating system, it could be due to several factors including too many background apps running, outdated software, insufficient storage space, poor battery health, or a large number of heavy apps installed. If your device is slowing down, check out the link attached for options that should help optimize your device. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cynthia
Expertise:Intermediate
Verified Purchase:Yes
Love this phone! Great big screen when I need it and great features! Can't go wrong with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy and I love the process Samsung the best
on December 14, 2024
Posted by: Micheal
from Georgia
Expertise:Expert
Verified Purchase:Yes
Now my very best and a new go to when it come to phone
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mohammad
Verified Purchase:Yes
Awesome phone
I am trying getting to know the new features as compare to my old phone.i am really enjoying the big screen . Specially when I watching YouTube or reading a book
Must have it.i recommend.
I am trying getting to know the new features as compare to my old phone.i am really enjoying the big screen . Specially when I watching YouTube or reading a book
Must have it.i recommend.
Written by a customer while visiting Samsung US
Posted by: Allen
from Washington, Seattle
Expertise:Expert
Verified Purchase:Yes
I wish that Samsung can do more work about the z fold screen size and design, I am not enjoying it because the screen almost square and that big problem with the most of the apps I use, it also cutting the apps and make the apps missing stuff like buttons of information or other stuff, please start work more about the screen experience and make it more rectangular.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R Team, December 15, 2024
We appreciate your feedback on the Galaxy Z Fold6, Allen. The Z Fold6 is the thinnest Galaxy Fold phone yet, featuring a screen that is 1.5 times brighter. It includes a camera with the ProVisual Engine, which enhances your photography experience. Additionally, the battery offers up to 2 more hours of video playback. The device also boasts improved durability and dust resistance. It seems you might be encountering some glitches while using certain apps on the Z Fold6. We recommend checking for updates for these apps. If an app is installed but isn't functioning properly or is crashing, please look for an update through the Play Store or Galaxy Store. If you downloaded the app from a third-party store, be sure to check for updates there as well. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US