Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Saludos ai l equipo samsung DIOS LOS BENDIGA
on December 19, 2024
Posted by: Ramiro
Verified Purchase:Yes
I like is very nice Phone. I have 10 years using samsung verde good
Written by a customer while visiting Samsung US
Posted by: Narayana
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
Great trade in offer for my s23 ultra . So happy with the purchase
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Des Moines Wa
Expertise:Expert
Verified Purchase:Yes
Front screen still too small,but design wise, it is beautiful!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your feedback on the Galaxy Z Fold6, Bill! We appreciate your thoughts on the size of the front screen. While it’s compact for convenience, we designed it to maximize usability without sacrificing portability. With a 6.3-inch HD+ AMOLED display, it delivers vibrant colors and sharp details, making every interaction immersive. We're glad to see that you find the design beautiful! The Galaxy Z Fold6 features a refined hinge and sleek aesthetics that not only look great but also enhance the overall user experience. With its durable Armor Aluminum frame and Gorilla Glass Victus 2, it’s built to withstand the rigors of daily use while providing an elegant look. If you're looking for a larger screen experience, the stunning 7.6-inch QXGA+ Dynamic AMOLED 2X display opens up new possibilities for multitasking and productivity. You can effortlessly run multiple apps side by side and enjoy a more immersive viewing experience when using the device in tablet mode. Thank you for sharing your thoughts; they help us continue to improve our devices! If you have any other suggestions or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Leoooo
Verified Purchase:Yes
I actually regret buying this phone, the battery is terrible, if I could return it I would definitely get a refund.
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Z Fold6, Leo! We strive to provide our customers with cutting-edge technology and a seamless user experience. The Galaxy Z Fold6 features a robust 4,400 mAh dual battery, designed to support all-day usage even with multitasking and heavy app usage. With advanced battery management features and the ability to optimize power consumption, it aims to enhance your experience. We encourage you to explore the battery-saving settings available to help maximize your device's performance. Check out the links attached to help enhance your phone's battery life. Your satisfaction is important to us, and we appreciate any opportunity to assist you further! If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Gared87
from Chicago, IL, USA
Expertise:Expert
Verified Purchase:Yes
Outstanding phone, amazing photography, screen and capabilities!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Useless narrow folded front display, Poor camera,
on December 19, 2024
Posted by: TanNYC
from New York
Expertise:Intermediate
Verified Purchase:Yes
I don't know why Samsung design team making front display so narrow. It's too narrow to use as a phone when folded. People does not use inner screen on the way in busy envirnoment. This is one of the most expensive premium phone that has useless narrow folded front display, poor camera. Premium money should have premium wider front display and superior camera. Wake up Samsung team!! Please make front display more wider close to Galaxy S24 Ultra.
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, TanNYC. We understand the importance of a practical design for users on the go. The Galaxy Z Fold6 boasts an innovative and versatile design, offering the unique advantage of a compact exterior along with a large, immersive inner display that enhances multitasking and productivity. For mobile gaming enthusiasts, the Z Fold6 transforms into a powerful gaming device with its massive screen. Thanks to Vision Booster, the brightness and clarity of the display are exceptional, even in broad daylight, reaching up to 2600 nits and making it 1.5 times brighter than its predecessors. Additionally, the Galaxy Z Fold6 features the fastest processor available in a Galaxy smartphone. Experience silky-smooth gaming performance with Vulkan technology, even in AAA games, as the Snapdragon® 8 Gen 3 for Galaxy delivers stunning graphics. Our design team continually strives to enhance user experience, which includes optimizing the front display for quick access to notifications and essential features. Your insights are invaluable as we continue to innovate and meet the needs of our users. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Slim
Expertise:Beginner
Verified Purchase:Yes
This is a great phone. I love the extra real estate on the unfolded screen too.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Slim! We're thrilled to hear that you're enjoying the features of this incredible device. The expansive, unfolded screen enhances your experience, allowing you to multitask more effectively and immerse yourself in your favorite content. As Samsung emphasizes, the Galaxy Z Fold6 is designed to offer endless possibilities with its premium design and cutting-edge technology. The larger screen real estate is a game-changer, making everything from watching videos to working on presentations more enjoyable. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. Your experience matters, and we’re here to help you make the most of your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Reece
from United States
Expertise:Expert
Verified Purchase:Yes
So far, it's definitely more durable than some people worry about. I love the smaller external screen which can easily be one-handed. The internal screen is great for content consumption, work, note taking, and gaming. It's great for multi-tasking too since it's basically two screens in one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US