Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: WrongBus
Expertise:Expert
Verified Purchase:Yes
Recently upgraded to z fold6 from s23. I was initially worried about the slightly smaller size when closed, but I actually like it better since I am mostly a one-handed user, and it is much easier to hold. The interior screen is great feature and the apps seem to adapt nicely to the large screen. I 'm a little worried about the durability, but after just 3 weeks I really like it!
I would recommend this to a friend!
Features
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Herve
from Columbia,SC
Expertise:Intermediate
Verified Purchase:Yes
Much lighter than my Fold5. Like the bigger screens.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenneth
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Loving the phone! Multitasking, drawing, and watching videos are great on the phone. I appreciate the pre-installed screen protectors on both screens. Fits great on my hands and features are great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Damien
Verified Purchase:Yes
Very convenient to use. The wider screen makes it much easier to navigate certain apps.
Written by a customer while visiting Samsung US
Posted by: Pradeep
from dallas
Expertise:Intermediate
Verified Purchase:Yes
bulky and small screen when in folding position , its only been a month of using it but i am not satisfied and if an option is provided for an exchange with another phone i would love to change it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for your feedback on the Galaxy Z Fold6, Pradeep. We're committed to providing a premium experience with our foldable devices. The Z Fold6 was designed with versatility in mind, offering a larger screen when unfolded, which enhances productivity and entertainment. The Galaxy Z Flip6 is more compact and has a new floating design compared to the Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. We understand that transitioning to a foldable phone can come with adjustments, and we're here to help you make the most of your device. If you're experiencing any challenges or have specific concerns, we encourage you to explore the features of the Galaxy Z Fold6 further, such as Multi-Active Window, which allows you to multitask efficiently. Additionally, our customer service team is available to discuss any options you may have, including potential exchanges or upgrades to better suit your needs. Your satisfaction is our priority, and we appreciate your input as we continuously strive to improve our products. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Leo form Denver CO
from Denver, CO
Verified Purchase:Yes
z fold6 is much better. I can't to see what the z fold7 going to me like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Imran
from Georgia, Alpharetta
Expertise:Intermediate
Verified Purchase:Yes
Mobile look and design is very nice. Rear camera is really very good but the Front camera is not upto the mark, specially when moved to single screen. The front camera is not good when compared to S24 plus and S24 ultra although Z Fold is much more expensive than that.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 29, 2024
Thank you for your feedback on the Galaxy Z Fold6, Imran! We take great pride in our camera technology, and the Z Fold6 features an impressive triple rear camera system. This includes a 10 MP cover camera, a 4 MP under-display camera, a 12 MP ultra-wide camera, and a remarkable 50 MP wide-angle camera that offers 2x optical quality zoom. Additionally, there's a 10 MP telephoto camera with 3x optical zoom. For those who appreciate detail, the high-resolution 50 MP camera ensures that every image comes to life with stunning clarity and vibrancy. While the front camera may not have met your expectations, it does boast a 10 MP sensor combined with advanced features for your selfies and video calls. We believe that the versatility and cutting-edge design of the Z Fold6 truly elevate the mobile experience, offering innovative capture options that set it apart. We appreciate your insights and will continue to enhance our products to deliver exceptional experiences! If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: John T
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
The Fold 6 is such an improvement over the Fold 5. The slightly bigger front screen and the weight difference make the Fold 6 so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US