Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Happy Samsung Phones Owner
on January 23, 2025
Posted by: Happy Samsung Phones Owne
from Northern Virginia
Expertise:Beginner
Verified Purchase:Yes
It is wonderful to open up to a larger screen and do multi-taskings. Multi-tasking performance is excellent without any noticeable time lag. Phone has so many amazing features that I'm still learning to use. Love the AI.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! We’re thrilled to see that you’re enjoying the larger screen and the impressive multitasking capabilities. The seamless performance truly enhances productivity, allowing you to switch between apps effortlessly. It’s great to know you’re exploring the many amazing features! The Galaxy Z Fold6 is designed to inspire creativity and innovation, making every task more enjoyable. And we’re glad to hear you love the AI capabilities as well! If you have any questions or concerns as you continue to discover new functionalities, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy With My Purchase
on January 22, 2025
Posted by: George
Verified Purchase:Yes
I love this phone. I love how it opens up into a tablet. I love all the neat features. It's a wonderful phone one of my best purchases. Only thing I would ask Samsung to do is make the front screen as big as the Note10. That would be nice, but otherwise grateful.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 31, 2025
We appreciate your feedback on the Galaxy Z Fold6, George! It's great to see that you love the unique foldable design and the seamless transition from phone to tablet-sized screen. The features are designed to enhance your experience, allowing for both productivity and entertainment at your fingertips. We appreciate your feedback on the front screen size. At Samsung, we are always listening to our users’ desires and working to improve our devices. Your suggestion about making the front screen larger, similar to the Note10. We're grateful for your support and hope you continue to enjoy everything the Galaxy Z Fold6 has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect
on January 22, 2025
Posted by: NASP
Verified Purchase:Yes
This is a perfect phone for pictures, emails, notes, video calls, watching movies or shows, and reading books. The only reason I did not give it 5 stars was because I put a screen cover on the larger, inside screen and I can never get all the bubbles out. Even when I think all the bubbles are out, as soon as I fold it and then unfold it again, the bubbles are back. That is really it.
Response from Samsung USBy R&R Team, January 23, 2025
Hi Nasp! Thank you for sharing your experience with the Galaxy Z Fold6! We’re thrilled to know that you find it perfect for capturing photos, staying connected through emails, taking notes, making video calls, enjoying movies and shows, and diving into books. The flexibility of this device truly enhances productivity and entertainment. Regarding your experience with the screen cover, we understand that achieving a flawless application can sometimes be tricky. To help with this, we recommend ensuring the screen is clean and dust-free before applying the cover. This can significantly reduce the chances of bubbles forming. Also, be sure to use Samsung-compatible protectors for the best look. Your feedback is valuable, and we appreciate your insights as they help us in delivering an exceptional user experience. Enjoy exploring all the amazing features of the Galaxy Z Fold6! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Fold 6
on January 22, 2025
Posted by: Pedro L
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I was skeptical at first but it been everything I hoped for, love this phone. Camara could be better but everything else rocks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts, Pedro! We're thrilled to see that the Galaxy Z Fold6 has met your expectations so far. We noted your feedback regarding the camera, we want to highlight that the device features an impressive 50MP Wide-angle Camera, a 12MP Ultra Wide Camera, and a 10MP Telephoto Camera on the rear, designed to capture stunning photos with detail and clarity. The 10MP Front/Cover Camera and hidden 4MP Under Display Camera also provide versatile shooting options, allowing you to take great selfies and video calls. We’re confident that as you explore more of its features, you'll discover additional reasons to love it even further! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Game-changer
on January 22, 2025
Posted by: Tosyn
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Z Fold 6 is an impressive evolution in foldable technology. Its refined hinge mechanism feels sturdier and allows for a seamless transition between folded and unfolded modes. The inner display is stunning, offering vibrant colors and smooth scrolling with its high refresh rate, making multitasking and media consumption a joy. The outer display is more practical than ever, providing easy access for quick tasks without needing to unfold the device. The S pen should have been included with the phone package.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
It's great to hear from you, Tosyn. Thanks for sharing your thoughtful review of the Samsung Galaxy Z Fold 6! It’s great to hear your excitement about the advancements in foldable technology. The refined hinge mechanism is designed for durability and ease of use, allowing users to switch between modes effortlessly. We're thrilled that you appreciate the stunning quality of the inner display, which delivers vibrant colors and smooth scrolling for an exceptional multitasking and media experience. The practicality of the outer display is indeed a highlight, making it easier to access quick tasks without unfolding the device. Regarding your suggestion about the S Pen, it has been designed to enhance your creative experience, and we noted your suggestion to have it included with the device. We always strive to improve our offerings based on customer feedback, and your input is invaluable in this process. Thank you for sharing your insights on the Galaxy Z Fold 6! If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First foldable
on January 22, 2025
Posted by: Dmitriy
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
My first Foldable device. Really happy with it so far. Do not use outer screen much as it is too small for me as compared to Note devices, but internal screen is great. Unfortunately some apps do not seem to fully support it, or get confused about orientation. Feels very solid. Pen work on internal screen!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Dmitriy. We're ecstatic to see that you're enjoying your first foldable device! The internal screen really is a highlight, designed to offer an exceptional experience for multitasking and productivity. We noted your concerns about the outer screen size compared to Note devices. We designed the Z Fold6 to prioritize the immersive experience of the internal display. We're continuously working to push the limits of the Z Fold series, so your feedback is invaluable as we strive to improve. It's great that you find the device feels solid and that you're enjoying the S Pen functionality on the inner screen! We believe it offers a whole new level of creativity and efficiency. Thank you for your insights, and we hope you keep discovering all the amazing features the Galaxy Z Fold6 has to offer! For any questions or concerns, please be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold better than the flip
on January 22, 2025
Posted by: Anthony4nj
from West Coast of Florida
Expertise:Intermediate
Verified Purchase:Yes
Great
I also have a flip which there is no comparison the fold is so much better phone than the flip
Performance
5 out of 5
5
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Anthony! We're thrilled to see that you're enjoying the unique features it offers. The Fold6 truly stands out with its expansive 7.6-inch display, providing a tablet-like experience in your pocket, perfect for multitasking and productivity. We love to see that you have the Flip also. We're proud of the advancements we've made in the Fold series, especially with the enhanced durabiliy. Its powerful cameras and S Pen compatibility really add to the overall versatility, making it an excellent choice for both work and play. Your feedback helps us continue to enhance our products! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Note 9 to Zfold 6 A+++
on January 22, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love it. I was hesitant to let go of my note 9 but so glad I did.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 31, 2025
We appreciate you taking the time to share your feedback, Salena. We’re thrilled to see that you’re loving the Galaxy Z Fold6. We understand how difficult it can be to let go of a device you’ve grown attached to, like the Note 9, but we’re glad you took the plunge. The Z Fold6 offers a truly unique experience with its incredible multitasking capabilities and stunning display, perfect for both work and play. It's designed to enhance your everyday life, and it sounds like it’s doing just that for you! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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