Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4
My third Galaxy z
on February 25, 2025
Posted by: Farieann
[This review was collected as part of a promotion.] This Galaxy z 6 is my third Galaxy z phone and I just love them. They fols small enough to fit anywhere. Open to work wonderful with multiple apps to multi task. The pen makes small work easy. I make graphics and with the double screen and the pen I can get many done in no time and watch or listen to YouTube while I do it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Multitasking and Everyday Use
on February 25, 2025
Posted by: GOTSamsung
[This review was collected as part of a promotion.] The Galaxy Z Fold6 has completely changed the way I use my phone. The seamless actions across apps make multitasking feel effortless—I can drag and drop files between apps, keep multiple windows open, and switch between tasks without any lag. It’s perfect for work and everyday use.
I also love the Now Brief feature. It keeps all my important updates, notifications, and suggested actions in one place, so I don’t have to dig through different apps to stay organized. It’s a small detail that makes a big difference.
One of the most impressive features is Audio Eraser. I recorded a video at a busy café, and with one tap, it removed all the background noise, making my voice crystal clear. It’s a game-changer for anyone who records videos or voice notes on the go.
Overall, the Z Fold6 is an incredible device. The display is stunning, the performance is smooth, and the design feels more durable than ever. Samsung nailed it with this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on February 25, 2025
Posted by: SamsungPanda
[This review was collected as part of a promotion.] I really enjoy this phone it has made life easier while I'm in school I can take notes and watch my class at the same time.
I really enjoy the choice of a small screen or a large one all just in one phone.
I really enjoy the choice of a small screen or a large one all just in one phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone so far!
on February 25, 2025
Posted by: CDMcCarty
[This review was collected as part of a promotion.] I've owned every Galaxy phone since the S3, including the S23 Ultra and the Z Fold 5. I like this one best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerhouse of Innovation
on February 25, 2025
Posted by: Mystiqueamour
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse, perfect for my daily needs—watching videos, capturing high-quality photos, editing content, and seamless communication. Its 6.8-inch Dynamic AMOLED 2X display delivers stunning visuals with incredible brightness and smooth scrolling, making video playback immersive. The 200MP camera and enhanced zoom capabilities allow me to take sharp, detailed shots in any lighting, while AI-powered photo and video editing tools make quick touch-ups effortless.
Performance is unmatched with the Snapdragon 8 Gen 3 for Galaxy, ensuring seamless multitasking across apps without lag. Whether switching between editing software, messaging apps, or video calls, everything runs smoothly. The S Pen adds extra precision for edits and notes, and the 5,000mAh battery easily lasts all day. While it's a premium device, the S24 Ultra is the perfect choice for anyone who values powerful performance, stunning visuals, and pro-level photography and editing on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible screen
on February 25, 2025
Posted by: Gilllzare
[This review was collected as part of a promotion.] 3rd day i bought without any force or damage to itNetherlands main big screen stop working .
Value
1
Response from Samsung USBy R&R Team, March 5, 2025
Thank you for your honest feedback on the Galaxy Z Fold6, Gilllzare! We genuinely appreciate your insights, and we’re here to help you address your concerns and provide the best assistance we can. To better assist you, we would need to gather some additional information about your experience. This will allow us to understand your situation more thoroughly and offer tailored support. We also want to let you know about Samsung's Z Assurance program. If your device was purchased in the U.S. from an authorized distributor before July 31, 2024, you can benefit from a one-time discounted repair for the interior folding screen. To qualify, make sure you’ve registered your device with your Samsung account. Just a heads-up, this offer applies only to the original purchaser and does not extend to second-hand devices. Additionally, the Z Assurance specifically covers the interior folding screen and excludes other repairs such as the front screen or back glass. If you want to take advantage of this service, you can visit Samsung’s support page, select ‘Start a Repair,’ and follow the instructions for either walk-in or mail-in service. Please keep in mind that any additional damages will be assessed separately, and if the device is deemed out of warranty, additional costs may apply. We’re here to help you through the process, so please feel free to reach out to us at Samsung Support and provide more details about your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
It is a nice phone easy to use.
on February 25, 2025
Posted by: ShadowS77
[This review was collected as part of a promotion.] Nice thing that close to play on single screen is nice, load and looks donlook better
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6. It is wonderful to hear that you find the phone easy to use and enjoy the convenience of being able to play on the single screen when it is closed. We designed these features with versatility and simplicity in mind, so knowing they resonate with you is fantastic feedback. Your mention of the phone's load and overall look is also noted, and we appreciate you highlighting those aspects. At Samsung, we aim to balance functionality with sleek and thoughtful design, and your observations let us know we’re on the right track. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Looks great, works even better!
on February 25, 2025
Posted by: Anksabh
[This review was collected as part of a promotion.] The size is great and weight doesn't feel too much. It works fast and you have very seamless actions across apps , while working on either of the screens. Fits well in your pocket and it is very comfortable to use it with one hand as well.
Value
5
Written by a customer while visiting Samsung US