Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4 out of 5
4
awesome device love all the cool functions
on March 29, 2025
Posted by: rawishort
[This review was collected as part of a promotion.] i do alot of gaming so the larger folding screen comes in super handy. Great graphics & photos.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for taking the time to share your feedback on the Z Fold6 with us. The Galaxy Z Fold6 is a fantastic choice for gaming! Its massive 7.6-inch Main Screen, combined with Vision Booster technology, ensures vibrant graphics and clarity even in bright daylight. Powered by the Snapdragon 8 Gen 3 processor, it delivers smooth performance for AAA games, while the Vulkan API enhances the gaming experience further. The increased vapor chamber area supports extended gameplay, making it a reliable device for gamers. It's great to see how much you're enjoying the larger screen and impressive visuals! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone is unique in design. Has pros and cons.
on March 29, 2025
Posted by: C2crazy4Samsung
[This review was collected as part of a promotion.] Provides you with screen which comes in really handy especially for apps that can provide better user experience with larger screen e.g. Maps, Samsung Notes, email, etc. It would have been ideal if the overall phone thickness was litte slimer (less thick) that is less bulkier to carry around.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for the outreach! We appreciate you sharing your feedback with us. The Galaxy Z Fold6 offers an impressive user experience with its large screens, making apps like Maps, Samsung Notes, and email even more convenient to use. Its slimmer design compared to previous models adds portability, though we understand that you wish it was even less bulky for everyday carrying. Thank you for sharing your thoughts with us! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the features!
on March 29, 2025
Posted by: EMH1007
[This review was collected as part of a promotion.] It's like having a tablet in my pocket. I love to multitask with multiple windows, use the large screen to watch videos and play games. And the sound when it folds shut is very satisfying. There is less wear on the crease than previous versions and people always comment that it's a cool phone. 10/10. I can't imagine switching back to a regular phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Tablet in Your Pocket, Improved
on March 29, 2025
Posted by: Murphy
[This review was collected as part of a promotion.] It's like a phone that secretly wants to be a mini-tablet. Unfolded, that big, bright screen is awesome for multitasking and videos. Coming from Fold 4 it feels more durable this time, which eases my worries about breaking it. The cover screen is finally wider and more usable like a regular phone. It's still pricey, but the wow factor and that immersive inner display almost justify it. If you love tech and want a versatile device, this foldable is a strong contender. Just be a bit careful with it!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for your thoughtful review of the Galaxy Z Fold6, Murphy. We’re elated to see that you’re enjoying the big, bright screen for multitasking and videos. The durability you mentioned is a key focus for us. The Z Fold6 features a Gorilla Glass Victus 2 exterior and an Armor Aluminum frame, enhancing its resilience and giving you peace of mind. We’re also excited that you find the cover screen more usable. Our Dual-rail Flex Hinge design allows for a smoother unfolding experience, making the transition between screens seamless. Plus, with an IP48 water resistance rating, you can feel more confident using your device in various environments. Thank you for sharing your enthusiasm for the Z Fold6. We hope it continues to impress you. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zfold 6
on March 28, 2025
Posted by: George
Verified Purchase:Yes
Great phone, i love samsung! This is my 3 zfold phone
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Productivity Gadget.
on March 28, 2025
Posted by: naddy
from WA
Expertise:Intermediate
Verified Purchase:Yes
Its a well refined version of fold so far as of today. Really love the main screen. Big screen definitely a super plus for media consumption. Productivity is also good where I can open two apps and still have enough screen to actually engage with apps simultaneously. My only 3 wish list to make fold perfect will be, 1. higher inner screen dpi, 2. S25 ultra level camera 3. Half the thicknesses of current fold.
But overall in current state I love my fold 6
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for your wonderful feedback on the Galaxy Z Fold6, Naddy! We're delighted to see that you love the larger main screen for media consumption and that multitasking is enhancing your productivity. We appreciate your wishlist items too! Please know that we take feedback on inner screen DPI, camera quality, and thickness seriously as we look to innovate further. For any questions or concerns, please reach out to us at Samsung Support. Thanks for sharing your experience, and enjoy your Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the folding screen.
on March 28, 2025
Posted by: Zachery
[This review was collected as part of a promotion.] "Seamless action across apps"
Streaming, calling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Obsessed with my fold
on March 28, 2025
Posted by: Stacyships
[This review was collected as part of a promotion.] I'll never go back to a normal brick phone again, I love to read news with my fold open and can hardly notice the crease! I can't wait for the ui 7 update to use more features on this phone!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 28, 2025
Thank you for your enthusiastic review of the Galaxy Z Fold6, Stacy! We are thrilled to hear how much you enjoy reading the news on your device and that the crease is hardly noticeable. Our engineering team worked hard on that design. It's great to see that you're excited about the upcoming One UI 7 update. It is packed with brand-new AI features and enhanced navigation that will truly elevate your experience. With the improved Notification and Quick settings panels, managing your tasks will be smoother than ever. Plus, the reinforced connected device capabilities will make your everyday interactions even more seamless. We are committed to ensuring you get the most out of your Galaxy Z Fold6, so stay tuned for all the fantastic new features coming your way. Your enthusiasm for our innovations is what drives us, and we cannot wait for you to explore everything One UI 7 has to offer. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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