Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: Yvonne
from Wesley Chapel, FL
Expertise:Expert
Verified Purchase:Yes
I absolutely love this phone. Since I have moved to the Fold series I won't change to anything else!!! This phone has been my own mini office on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your enthusiasm for the Galaxy Z Fold6, Yvonne! It’s wonderful to see how much you’re enjoying the Fold series and its ability to serve as a mini office on the go. The Galaxy Z Fold6 truly stands out with its foldable design, offering both a compact phone and a spacious tablet experience. Features like Note Assist and Live Translate powered by Galaxy AI enhance productivity, making it easier to organize notes, transcribe conversations, and translate text in real-time. We appreciate your feedback. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
The inside screen
on April 5, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] The biggest part i dislike is the quality of the camera vs the s series.
Also the front screen needs better online experience.
Also the front screen needs better online experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy fold 6 it is awesome best product
on April 5, 2025
Posted by: Fold6lover
[This review was collected as part of a promotion.] My fold 6 let's me do everything at the touch of a finger i can open up for tabs on one screen and get a lot done i traded my fold 3 which was also awesome on the fold 6 I can watch my movies and the screen is great for it clear and the speakers are all around superb also with the games it's like your really in the game i love it too anyone who don't have or know about this device i recommend getting it out will change a lot for you
Value
5
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see how much you’re enjoying its versatility and performance. The ability to open multiple tabs on the expansive screen truly enhances productivity. The Fold6’s display, with its 2600 nits peak brightness and Vision Booster technology, ensures stunning clarity for watching movies, even in bright environments. The immersive gaming experience is elevated by the Snapdragon® 8 Gen 3 processor, which delivers smooth graphics and fast performance. Your feedback highlights the exceptional features of the Z Fold6. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Cell Phone
on April 5, 2025
Posted by: Dreikox
[This review was collected as part of a promotion.] The screen is huge, excellent for multiple tasks, very fast response speed.!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the up-to-date technology
on April 4, 2025
Posted by: Cellular2DJ
[This review was collected as part of a promotion.] It's fun learning the new features; such as, the use of the home button and the circle to search feature. I use my phone for both personal and work and I really like how the system automatically offered a separate section for work so that there isn't any confusion between personal and work applications
Value
5
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for the honest feedback on the Galaxy Z Fold6! It's great to see that the Galaxy Z Fold6 has really made a difference for you! Learning new features like the home button and Circle to Search must be fun and helpful, especially since they add so much convenience. It's great to see how the phone separates your personal apps from work ones automatically! It really sounds like it's making your life easier to manage. The Z Fold6 seems to be working perfectly for both your work and personal needs, and it's amazing how it keeps adapting to what you need. Thanks for sharing your experience. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ABDUL
from New York
Expertise:Intermediate
Verified Purchase:Yes
The phone is nice so many things is good about this but 2 things I don't like 1- it's th Battery not good big phone small Battery
2- this phone is just have it and it's com with Android 14
That's all
2- this phone is just have it and it's com with Android 14
That's all
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Non functional when connected to vehicle Bluetooth
on April 4, 2025
Posted by: Rick
from California
Expertise:Intermediate
Most problematic phone I've ever owned. For being a phone that is supposed to allow multi tasking, it won't allow me to open an app while it's connected to my vehicle's bluetooth without it powering off. Upon powering back on it will power down again over & over. The phone won't stay powered on until it's disconnected from the vehicle.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Rick. We completely understand how important multitasking is, especially when you're trying to use your phone while connected to your vehicle's Bluetooth. The Z Fold6 is designed to offer seamless app access and multitasking capabilities, so it's disappointing to see that you're not experiencing that. You may need to update your phone to the latest software version. Samsung frequently releases updates that enhance performance and connectivity, which could improve your experience. You can check for any available updates in your settings. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We want you to make the most of what the Galaxy Z Fold6 has to offer. If updating doesn’t make a difference, please don’t hesitate to reach out to us at Samsung Support for further support. Your satisfaction is important to us, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Zfold6
on April 4, 2025
Posted by: Rayneedayz
[This review was collected as part of a promotion.] Im loving my Z gold 6! It's a beautiful phone! I wanted one since they 1st came out. I was concerned about the fold line, but it doesn't bother me at all! I love how the screen continues when you open the screen up! It's seamless. I recommend this phone to everyone. I love Samsung!!
Value
5
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for taking the time to share your enthusiasm for the Galaxy Z Fold6, Rayneedayz! It’s wonderful to see that you’re enjoying its seamless screen transition and beautiful design. The Galaxy Z Fold6 is designed to handle over 200,000 folding and unfolding cycles on average. This durability ensures that the device can last more than five years if opened and closed 100 times a day. This makes the Galaxy Z Fold6 a reliable and long-lasting choice for users who value both functionality and durability. Your recommendation and love for Samsung is greatly appreciated. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US