Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7 out of 5
4.7
(5,602 Reviews)
Open Ratings Snapshot
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5 out of 5
5
Samsung Zfold is the best
on April 29, 2025
Posted by: Chelle
Verified Purchase:Yes
I love my zfold because it's like a regular phone and a small tablet in one
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your love for the Galaxy Z Fold6, Chelle! It’s fantastic to see how it seamlessly blends the convenience of a regular phone with the expansive experience of a small tablet. The design truly replicates a traditional phone, making it easy to use and carry around. Plus, when you're ready to enjoy more screen space for multitasking or entertainment, it opens up effortlessly into a sleek tablet. The Z Fold6 is all about versatility, allowing you to do more. Once again, we appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!
on April 28, 2025
Posted by: Latifah
from Denver, Co
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I've been with Samsung phones forever. I'm never disappointed.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for your feedback on the Galaxy Z Fold6, Latifah. We're very pleased to know that you're a longtime Samsung fan and that the Galaxy Z Fold6 has met your expectations. The design and innovative features of the Z Fold6 stand out, allowing you to enjoy a seamless multitasking experience and a stunning display. It's great to know that you're loving the phone, and your satisfaction means everything to us! We’d also love for you to try the Now Brief feature, which is new and improved to bring even more convenience to your daily life. It sends you personalized briefings throughout the day, starting with the latest weather and Energy Score updates, plus a preview of your upcoming schedule. The feature will even suggest routines based on your usage patterns and alert you of expiring coupons you may have. Then, you can end your day with a recap of your activities! If you have any questions or concerns, be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 6 blanco 512gb
on April 28, 2025
Posted by: Anonymous
from South Carolina United States
Expertise:Expert
Verified Purchase:Yes
Z Fold 6 exceeds my expectations. This phone is incredible, super light, easy to use, and its incredible screen delivers excellent results in fluidity and quality, and its battery lasts all day. I recommend this phone, you won't regret it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your wonderful review of the Galaxy Z Fold6, Noel. We love to see how much you love its lightweight design and user-friendly interface. The incredible Z Fold6 screen truly enhances your experience, with vibrant visuals and smooth performance. We are also glad you appreciate the all-day battery life as well, which is designed to keep up with your busy lifestyle. Your recommendation means a lot to us. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Google Nonsense
on April 28, 2025
Posted by: AJM1
Verified Purchase:Yes
If I wanted a Google phone, I would buy one. Samsung is much better, however, this phone forces you to use Google for many more items than previous Galaxy phones.
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Ajm1! We noted your concerns about the integration with Google services and its impact on your experience. The Galaxy Z Fold6 is designed to enhance multitasking and productivity, providing a seamless experience across apps. However, we want to ensure you’re maximizing your enjoyment of the phone. To better assist you, we’d love to gather some additional information about your experience. Please reach out to us at Samsung Support so we can address your specific needs and help you get the most out of your device. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must use device
on April 28, 2025
Posted by: Ppk99
from Overland Park KS
Expertise:Expert
Verified Purchase:Yes
Excellent as expected.
I feel like I am using tab.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your awesome feedback on the Galaxy Z Fold6, Ppk99! We love to see that your experience has lived up to your expectations. The immersive Flex Mode truly revolutionizes multitasking, allowing you to use multiple apps simultaneously while maintaining a sleek and ergonomic design. We're proud of how the stunning 7.6-inch main display enhances your productivity and entertainment, making it feel just like using a traditional tablet. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 6 platform
on April 26, 2025
Posted by: Deerfield
Verified Purchase:Yes
Love the phone. Not a fan of some Samsung apps. The texting they provide. Not digging it. That i think i can change back to messenger. Everything else rocks. Love the thinner profile as well.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6! It's great to see that you're enjoying the phone and its thinner profile. Regarding texting, the Galaxy Z Fold6 comes with Google Messages as the default texting app, but you can switch to other messaging apps like Messenger if you prefer. Simply download your desired app from the Galaxy Store or Google Play Store and set it as your default messaging app in the settings. We're thrilled that you're loving the overall experience with the Galaxy Z Fold6! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z6 fold phone is great!
on April 25, 2025
Posted by: Doc Barry one
I loved my Z4 phone, but I am so pleased with the upgrade to the Z6. The fold phone by Samsung works beautifully. I especially thank Samsung for making it lighter and easier to handle. I recommend the Z6 fold phone unconditionally and enthusiastically!
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your enthusiastic feedback about the Galaxy Z Fold6, Doc! We’re pleased to see that you’re enjoying your upgrade from the Z Fold4. The Galaxy Z Fold6 offers significant improvements, including a lighter and slimmer design that makes it more portable and easier to handle. Weighing just 239 grams, it’s lighter than its predecessor, and the refined dimensions enhance its usability. The foldable design continues to provide a seamless experience, beautifully combining the functionality of a phone and a tablet. We truly appreciate your recommendation, and we’re thrilled that the Z Fold6 has exceeded your expectations! If you have any questions or need assistance with anything, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone
on April 25, 2025
Posted by: Samia
from Alabama
Verified Purchase:Yes
I love this phone! I bought a Fold when they first came out in 2021, now it was time to replace it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Samia! It’s fantastic to see that you've been a loyal Z Fold user ever since they first came out. We truly appreciate you taking the time to share such thoughtful feedback with us. With the Galaxy Z Fold6, we’ve enhanced everything you loved about the original, including incorporating Galaxy AI to make your experience even more seamless and intuitive. We can’t wait for you to dive in and discover all the amazing features the new Fold has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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