Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,348
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
5
Amazing device!
on June 26, 2025
Posted by: Moss5869
[This review was collected as part of a promotion.] I love the foldable form factor. Am able to watch YouTube videos while reading the comments or setting up two different apps at a time and even playing my games on a giant screen while at the airport. No lag and it has the best software experience out of all the foldables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 26, 2025
Posted by: TechKid78
[This review was collected as part of a promotion.] I use my phone for everything: videos, editing docs, games. Absolutely amazing. The Galaxy AI is great at predicting messages I'd want to send and the picture creator is definitely fun to play with. Can't wait to see what additional features they'll add next!
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Hey TechKid78! Thank you so much for your feedback on the Galaxy Z Fold6! We’re thrilled to see that you're enjoying the versatility of your phone for everything from videos to editing documents and games. The Galaxy AI truly enhances the user experience by predicting messages and making communication seamless. We're also glad you're having fun with the picture creator. Be sure to stay tuned for upcoming features and improvements. Your excitement for what’s next is contagious! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone, but it is too narrow for 5 star
on June 26, 2025
Posted by: Whalercat
[This review was collected as part of a promotion.] I use this phone for everything like most people. The worst thing is the narrow size when its closed. I have large hands and after almost 1 year I still cannot type very well. I constantly get the wrong letters. I was used to the size of note or ultra series for years and never had an issue. Even unfolded I still make errors. The size is great unfolded, but i wish it was same size as ultra when its folded.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it to much experience and extent battery .
on June 26, 2025
Posted by: Shahje35
[This review was collected as part of a promotion.] I can do may things on my fold and I don't used my laptop any more. I have good experience with this phone .
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Thanks for sharing your feedback on the Galaxy Z Fold6, Shahje35. We always look forward to hearing from our customers as we continue to make changes and improvements. The Galaxy Z Fold6 features a large display, including a 6.3-inch Cover Screen and a 7.6-inch Main Screen. We're pleased to see that you've found it useful for a wide range of tasks and that you no longer need to carry your laptop with you. We hope you continue to have a great experience with your device. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Could have been better but a great device anyways
on June 26, 2025
Posted by: DrSnlGrl
[This review was collected as part of a promotion.] The crease is a little bit annoying but acceptable mostly. Battery is definitely ok! It is waterproof! Believe it or not I wash it with foaming soap everyday when I come home like I wash my hands. It's waterproof to my needs perfectly. I keep it clean like it's just out of its box. If we had pen support on the cover screen it would have been better.
The only thing I hate is the scaling issue on the Samsung Notes app. I use it and like it a lot on other devices. But on fold devices, main screen and cover screen transitions are making the app unusable. Everything is either too big or too small.
Other than that, I definitely use it as my everyday device and love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on June 26, 2025
Posted by: Mdisht
[This review was collected as part of a promotion.] Very good device. Nice n useful features. Love this device
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
Hey! Thank you so much for sharing your experience with the Galaxy Z Fold6. We're excited to know that you find it to be a great device with useful features! The ingenious design of the Z Fold6 helps enhance multitasking and entertainment, making it a favorite for many users. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great look.
on June 26, 2025
Posted by: 123456
[This review was collected as part of a promotion.] I've been using the Galaxy Fold 6 for a while now and I must say it's been a game changer! The foldable design is incredibly innovative and the large, immersive display is perfect for watching videos browsing and gaming. The performance is also top notch with seamless multitasking and fast charging. My only minor gripe is the crease in the middle of the screen but it's a small trade-off for the flexibility and convenience this phone offers. Overall I'm thoroughly impressed and would highly recommend the Galaxy Fold 6 to anyone looking for a cutting edge smartphone experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Front screen different core big screen different
on June 26, 2025
Posted by: Rico2boi
[This review was collected as part of a promotion.] Amazing phone like phone and computer in one device
Value
5
Response from Samsung USBy R&R Team, June 26, 2025
Thank you so much for your feedback on the Galaxy Z Fold6, Rico! We're thrilled to see that you're enjoying the unique experience of having both a phone and a computer in one device. The large, flexible display and multitasking capabilities are designed to enhance your productivity and entertainment on the go. If you have any specific concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US