Customer reviews from bestbuy-ca
Blutron - EB350F Foldable Ebike 20 mile Max Range and 20MPH Max Speed - one size - Black
Average customer rating
4.3
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
56
4 Stars
30
3 Stars
4
2 Stars
2
1 Star
5
90%of customers recommend this product.
(
87 out of
97)
Customer Reviews for Blutron - EB350F Foldable Ebike 20 mile Max Range and 20MPH Max Speed - one size - Black
Customer Rating
1
They do not honour the warranty.
on January 21, 2025
Posted by: Ryan
from Langley BC
My son bought this bike. It hasn’t worked properly from the day one. The electronics inside weren’t working properly. The rear brake hits the cargo rack which prevents the brakes from working.
I’ve been in contact with them for four months and although they’ve been helpful through an email, they have not been helpful in reality. If you do not live by their one bike shop that they use for their warranty in Ontario, you cannot find a bike shop unless you’re willing to pay the fee yourself.
They sent parts to rectify the situation and expect you to fix it yourself. Although, the issue with the rear brake is still not fixed and they say that the wheel is bent due to impact and it’s accidental. The wheel is not bent and they haven’t even viewed the bike. I live in BC.
If you value a warranty, do not buy this bike as they will not fix it
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Not all that foldy..
on June 29, 2024
Posted by: T
from Vancouver
Only really the handlebars that fold down, wheel to wheel is fixed
Power assist takes a second to kick in but goes fast enough for my current needs, just seems a little redundant when there's a grip throttle so you don't really need to move your legs, and often end up pedalling your legs faster than the bike can handle...
Cheap for an ebike though and serves a purpose so can't really complain too much
Power assist takes a second to kick in but goes fast enough for my current needs, just seems a little redundant when there's a grip throttle so you don't really need to move your legs, and often end up pedalling your legs faster than the bike can handle...
Cheap for an ebike though and serves a purpose so can't really complain too much
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
So far so good...
on July 5, 2024
Posted by: Rob K
from Winnipeg
After waiting almost 2 months to get my bike delivered, it finally arrived two weeks ago, I was almost ready to cancel my order but happy that I didn't as I really do like this e-bike. I have ridden it over 200 kms, commuting to work and back. All functions work as they should, throttle, pedal assist, lights, charging system, etc. so I am very pleased with that. The bike is well built and sturdy. I am very happy with this e-bike, especially considering the low cost to purchase it. My hope is that it will continue to perform as well as it has for the next few years. The bike is somewhat "scooter-like" in its geometry or ergonomics, very upright, and with a tall seat and handle bars, it's different from a typical bicycle. That said, I like the upright riding position and I am comfortable with its handling characteristics. I would recommend this bike to anyone thinking of buying a lost cost e-bike, its been a very good experience so far. I intend to write a long term update on this e-bike at the end of summer, hopefully it will be all good news.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Pretty Darn Good - 1000 kms Review
on September 9, 2024
Posted by: Rob
from Winnipeg
From "So far so good" to "Pretty darn good". I have completed 1000 kms of city commuter travel on this bike this summer and am very pleased with all aspects of this bike. As stated in my first review, everything about this bike worked starting from day one, and all have continued to work even after 1000 kms of use. I had to adjust my brakes to take up some slack , otherwise the bike has received no other maintenance. I travel 12 kms one way and 12 kms back on one change, so 24 total kms of range, then re-charge it over night and its ready to go again the next day. I ride it at speed setting 2, about 20 km/h. It just works. For those who have been asking about the light, you need to press the button on the right of the handle bar for 5 seconds to activate the light. Turning it off is the same, hold the button for 5 seconds. I still recommend this bike for anyone wanting to get started with an e-bike and who have a daily commute of about 25 km. Its fun to ride and has proven itself to be a worthy machine.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Blutron review
on October 10, 2024
Posted by: Parm
from Surrey BC
Bought the Blutron ebike today. Assembly was very straightforward. Just needed to adjust the seat and hand brakes. Battery was fully charged. Noticed that the brakes squeaked a little bit. Hopefully will dissipate on it's own or may need to grease it a little. The supplied wrench was very cheap and bent out of shape within a few turns. Overall my son is very happy with it and all his friends have one as well. Much better than the Jetson ebike. Will buy another one soon. Only disappointment is that I was not able to purchase an extended warranty. It only has a 1 yr manufacturer's warranty. Hope this helps anyone who is interested in this purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great quality, low priced, looks good!
on June 24, 2024
Posted by: Jorge
from Montreal
Impressed with quality and seems very durable. Tried it on hills with no pedaling and no problem. I weight 150 pounds. Better suited for shorter riders. Battery lasts long. Very comfortable riding position.
Great value for the price. Blutron brand looks like a winner!
Great value for the price. Blutron brand looks like a winner!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Impressive for the price
on September 12, 2024
Posted by: Jeriah Wirth
from Fredericton
It doesn't have a speedometer, but given I can do a 4400 meter commute in the city within 10 mins (~26kph average, including ~10 stops to check for cross traffic) with almost no pedaling, I'd certainly believe the top speed is above 30 kph. It accelerates nicely and even tackles a moderately steep hill (35 meter climb over 500 meters) with relative ease. The bike has nice quality of life features, like having a bright headlight, cruise control, rear light, and bell. The seat has integrated springs to provide a softer feeling seat as well as mitigate shocks. There was minimal assembly required (Fender brace and pedals)
Things to note: It is capable of going up moderately steep hills by itself at a decnt pace, but pedaling helps maintain higher speed during the incline. The fender brace took awhile to adjust to ensure the fender didn't rub against the front tire. I would not recommend using the included Philips screwdriver to tighten the reflector (screw strips easily). The only folding portion is the handle bar; it doesn't fold in half like a "regular" folding bike. The battery is not removable, so if you have cold weather, you'll need a warm place to store it.
It's my first ebike, but I'm happy with it. Overall, a solid, budget pick. The only test that remains is battery longevity and how well it operates in winter conditions.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good Bike- Worth the Price
on September 28, 2024
Posted by: Fuad Amin
from Toronto
Good experience so far with the bike. Easy to use. Comes installed. You just need 10 minutes to take it out and have it ready to ride. I also took my kid to enjoy the ride. So can hold 210lb approximately. The best feature I would say that it's is very sturdy.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca