Customer reviews from apc.com
APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Average customer rating
4.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
18
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
4
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Customer Rating
5
Easy to replace
on June 28, 2026
Posted by: Steve R.
It took just a minute to replace the battery. Very easy.
Written by a customer while visiting apc.com
Customer Rating
2
Unable to test
on March 11, 2026
Posted by: juniko m.
The unit is not powering up so cannot test this battery.
Response from apc.comBy NAM L2 Advanced Support, March 11, 2026
We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.
Written by a customer while visiting apc.com
Customer Rating
5
Battery replacement
on March 11, 2026
Posted by: Jack S.
Quick and easy battery backup replacement on my router
Written by a customer while visiting apc.com
Customer Rating
5
Exact replacement for original
on March 10, 2026
Posted by: David D.
Easy installation for DIY and functionality is excellent
Written by a customer while visiting apc.com
Posted by: Anonymous
Verified Purchase:Yes
No issues works perfectly. Completed the installation in a couple of minutes. Tested my UPS and it operates as designed.
Written by a customer while visiting apc.com
Posted by: The Franklins
from Hollywood, FL
Verified Purchase:Yes
That's the right part for my BackUPS. Last one lasted 5 years before, lets see this new one.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Wayne P
from Millbrook, AL
Verified Purchase:Yes
Installing the battery was exceptionally easy. The instructions for both installation of the new and recycling of the old battery were very clear. Now my UPS has new life!
Pros: Ease of Management, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Spence
Verified Purchase:Yes
This did not fix my UPS - it still generates an alarm
Cons: Part Failure
Response from apc.comBy APCbySchneider, NAM CCC, February 19, 2024
Thank you for taking the time to review our APCRBC154 replacement battery. We appreciate the feedback. At your earliest convenience, please contact us either by phone (800-800-4272 option 4) or chat (https://www.apc.com/us/en/tools/chat/) to diagnose and further check the condition of your UPS.
Written by a customer while visiting apc.com