Customer reviews from apc.com
APC - Replacement Battery Cartridge #4 - Black
Average customer rating
4.5
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
27
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
3
94%of customers recommend this product.
(
29 out of
31)
Customer Reviews for APC - Replacement Battery Cartridge #4 - Black
Customer Rating
5
easy battery change
on November 19, 2009
Posted by: tony
from Detroit MI
Easy purchase and great instructions on changing the battery. Very simple.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Close to 20 years with APC
on December 20, 2009
Posted by: AGumbus
from San Ramon, CA
I am a US Navy veteran, and ever since I left the service in 1992, I have always used APC UPS equipment to protect my home electronics, specifically my computing equipment. I have never had a problem with equipment operation, their UPS devices have always exceed their rated time before needing to change batteries, and their battery recycling service shows an excellent sense of responsibility on the part of the company to protect our environment. This particular battery replacement was for the UPS for my wife's computer. The UPS was able to notify us in advance that the old batteries failed their self-test (after close to 6 years of continuous use), and that battery replacement was required. Nonetheless, it was still able to sustain operation until the replacement batteries could be obtained and replaced. Replacement was straightforward, and the device has been operating continuously and incident-free since the replacement took place. I might be getting spoiled by APC's excellent customer service and quality products, but I don't see myself switching to a different brand of UPS any time in the near future, if ever. I always highly recommend APC products to my friends and peers in the IT industry. Kudos for excellent product quality and outstanding customer service!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Just what I needed.
on March 6, 2010
Posted by: Jo
from near Dallas, Texas
Battery replacement was just what I needed. And sending back the old battery to be recycled at no charge to me was really appreciated. The new battery was easy to install and set up. I was ready to in less than 2 minutes. Safe again.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Product good but ...
on May 31, 2010
Posted by: ESB
...I was disappointed to find no UPS label for returning the old battery for recycling. Was this simply an error, or has APC changed its policy?
Otherwise, I am pleased with the UPS unit and the battery. They operate as I expect; no concerns here.
Otherwise, I am pleased with the UPS unit and the battery. They operate as I expect; no concerns here.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Battery Replaced - Back to work
on September 6, 2010
Posted by: motrin
from Fredericksburg, VA
The RBC solved the problem and the unit is back in service. The pictures on APC website helped confirm the correct RBC was ordered. I really liked the return arrangement with Staples. I brought the old battery in to the Customer Service desk, and they knew exactly what to do with it. No questions, no hassle. Thanks!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Replacement Battery
on February 13, 2011
Posted by: Lynn in Ohio
from Ohio
Even though my APC UPS is ancient, they still have the battery for it. I ordered it and got it within days. It was easy to install and worked great right from the beginning.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Good deal for needed product
on February 24, 2011
Posted by: JAR
from Beaufort, SC
I have had my Pro 650 battery backup for several years & just bought the replacement. The price was fair with free shipping and recycle return of the old part.
I am on the coast in a windy area so power is often flickering. This battery keeps me running without a power failure.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
On-Line Battery Replacement
on April 21, 2011
Posted by: Chris
from Western New York
We have had APC backup for our home/small business offices for the past 10 years. When a battery needs to be replaced we just go onlline to order one. Only improvement we would like to see is timed/power sensitive message to alert the user when the battery should/needs to be replaced. That way the user never has to worry about being "exposed" if the battery has outlived it's useful life.
I would recommend this to a friend!
Written by a customer while visiting apc.com