Customer reviews from sharkninja.com
Shark - 3-in-1 Air Purifier, Heater & Fan with NanoSeal HEPA, Cleansense IQ, Odor Lock, 500 Sq. Ft Coverage - White
Average customer rating
4.7
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
98
4 Stars
10
3 Stars
1
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
101 out of
105)
Customer Reviews for Shark - 3-in-1 Air Purifier, Heater & Fan with NanoSeal HEPA, Cleansense IQ, Odor Lock, 500 Sq. Ft Coverage - White
Customer Rating
5
Love it!
on January 3, 2023
Posted by: Pdehaven
from TEXAS
Gender:Female
[This review was collected as part of a promotion.] I had no idea what all this Shark air purifier actually does.
It has heating and cooling option, which came in handy during the freeze a few weeks ago.
It also lets you know how clean or dirty the air is.
It covers 1300 square feet which is perfect for our family room and it’s so quiet!
I will be purchasing more for our other rooms, we love it!
It has heating and cooling option, which came in handy during the freeze a few weeks ago.
It also lets you know how clean or dirty the air is.
It covers 1300 square feet which is perfect for our family room and it’s so quiet!
I will be purchasing more for our other rooms, we love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
PERFECT AIR PURIFIER/FAN/HEATER
on July 22, 2023
Posted by: KimmyM85
from Benton, Arkansas
Gender:Female
I absolutely love the quality & design of this! While I did purchase the smaller Sq ft coverage one for just our bedroom, I've had it for about 8 months now and haven't had to change the filter, it stays on 100% and if it does drop, it does its job to quickly adjust the air. (Even though it is recommended to change every 6 to 12 months). I've had breathing issues my whole life and got rid of a different, still very highly rated air purifier, to get this one. Mainly, due to still having breathing issues, but also because everything else we have is Shark/Ninja so why not? I can honestly say it has changed how well I can breathe immensely. I have had NO issues ever since I sat it up. The heater and air blow great, I love the various settings, so if I get too cold or hot, it is easy to change the setting to make it more comfortable quickly. It isn't loud AT ALL, which is a HUGE bonus! Having a remote is convenient, especially when it also has a magnetic placement so Im never stuck looking for it. The oscillating aspect is a nice feature as well, although I prefer to keep mine in one place. Being able to adjust the vent up/down has been a really nice change from the previous one I had. It definitely does its job, as does ANYTHING Shark/Ninja that I have purchased. In my opinion, it is top notch & my husband now wants to get one for the living room area. We're definitely a Shark/Ninja household for life!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
It's good as long as it lasts
on November 7, 2024
Posted by: mucktao
Gender:Female
I purchased the first one in 1/23, it lasted 3 months. The 2nd one lasted 6 months and now I'll be getting a third one. Hopefully this will last longer. It's only used intermittently.
Response from sharkninja.comBy SharkNinja, November 8, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Air Purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great design and it delivers!
on November 15, 2024
Posted by: Doansbear 95
from New York
Gender:Male
I purchased it mainly for the air purifier, however the puried heat function works wonderfully and delivers heat quietly and quickly. I would strongly recommend this unit as a supplemental heat source while providing clean fresh air.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t waste your money
on November 29, 2024
Posted by: Air purifier
from Placentia California
Gender:Female
This is my 5th shark room air purifier. My first one works great. The next 4 have all been failures after 2 days.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 17, 2024
Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your air purifier. We see a resolution has been put in place for you. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your air purifier. We see a resolution has been put in place for you. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
No sale
on December 10, 2024
Posted by: Sparky
This is not a review of the product but for the company. I was going to buy this purifier because it was on sale. The website said the sale lasted until December 17 but, I guess it ended on this early. I would’ve bought it yesterday if I knew. I’m a long time Shark customer but not anymore. I guess I’ll go with Dyson. I’ve never seen them abruptly end a sale.
Response from sharkninja.comBy Shark Clean, January 10, 2025
Hello Marc,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Shark Air Purifier offer expiring. We will absolutely share your feedback with the relevant teams for consideration on future products, and service. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the Shark Air Purifier offer expiring. We will absolutely share your feedback with the relevant teams for consideration on future products, and service. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
2
This is the second one I've had. Same problems
on December 14, 2024
Posted by: Gwen
Gender:Female
I have only problems after problems . It stays on 0%. The thermostat has been a problem too
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 17, 2025
Hello,
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you with your air purifier. To assist you with this, please check out our self-help page below. Once there, select the "Air quality won't reach 100% or Stuck at 0%" option.
https://support.sharkclean.com/hc/en-us/articles/9943514246428-HC500-HC450-Series-Shark-Air-Purifier-3-in-1-with-True-HEPA-Troubleshooting-Guide
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We would feel the same in this situation and we’d like to help you with your air purifier. To assist you with this, please check out our self-help page below. Once there, select the "Air quality won't reach 100% or Stuck at 0%" option.
https://support.sharkclean.com/hc/en-us/articles/9943514246428-HC500-HC450-Series-Shark-Air-Purifier-3-in-1-with-True-HEPA-Troubleshooting-Guide
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Air Filtering System Ever!
on December 16, 2024
Posted by: DT65
from Nashville TN
Gender:Male
The heating and cooling feature, the HEPA cleaning the air, best, top of the line air cleaner I've ever experienced.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com