Customer reviews from apc.com
APC - Device monitoring and management, Network Management Cards, NMC3 with Environmental Monitoring, secure remote UPS - Unknown
Average customer rating
3.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for APC - Device monitoring and management, Network Management Cards, NMC3 with Environmental Monitoring, secure remote UPS - Unknown
Customer Rating
5
Great option!
on February 24, 2020
Posted by: APC4U
from Syracuse, NY
Glad to see the option for multiple environmental monitoring. Using in a hospital application and they're extremely happy with the alerts and functionality.
Pros: Good Value, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great card with nice security
on June 21, 2021
Posted by: John827
from Lafayette, Indiana
The Card works well, but if you upgrade the firmware, or put the correct firmware on for your type of UPS you will still be able to ping the card but the Web Interface will not work. The fix is to unplug the card and then plug it back in and it should work fine.
Pros: High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
No support for Smart-UPS 3000VA - poor support
on December 5, 2023
Posted by: Jürgen
from Germany
APC has no firmware for the AP9641 and a Smart UPS 3000. I tried to search internet and call APC/SE. But they have no information.
Hotline told me, that the problem is a common one. there is an easy fix.
But they can´t provide the firmware ..
Hotline told me, that the problem is a common one. there is an easy fix.
But they can´t provide the firmware ..
Cons: Difficult to Use, Difficult Maintenance, Difficult Management, Too Expensive, Lacking Vendor Support
No, I would not recommend this to a friend.
Response from apc.comBy APCbySchneider, December 6, 2023
Thank you for taking the time to provide feedback about our site. I am sorry to hear that you ran into issues finding the software. The lastest, as of 12/6/2023, firmware for the SmartUPS with an AP9640/1 installed in it is 2.5.0.6. I will put the link for the product page at the end and once you open it you will want to find Network Management Card 3 (NMC3) Firmware v2.5.0.6 for Smart UPS with AP9640/41/43 (2.5.0.6). https://www.apc.com/us/en/product/AP9641/apc-ups-network-management-card-3-with-environmental-monitoring/
Written by a customer while visiting apc.com
Customer Rating
1
poor security not fit for corporate networks
on July 13, 2021
Posted by: bob666
from Australia
how is this product available in 2021? Hasn't APC heard of web security and certificates?
Cons: Difficult to Use, Difficult Management, Lacking Vendor Support
No, I would not recommend this to a friend.
Response from apc.comBy APC Support, CCC, July 19, 2021
Thank you for bringing your concerns to our attention. It would be helpful if you could contact our APC support team at your earliest convenience, so we can gather some additional details. Chat support is available Monday-Friday from 8am-8pm EST. https://www.apc.com/us/en/support/contact-us/
Written by a customer while visiting apc.com
Customer Rating
5
Great , FULL FEATURED ups network mgmt card
on July 9, 2024
Posted by: John9022
I love these apc network mgmt cards, i have deployed at leaste 10x of them and have never had one fail. The older models the battery for the real time clock was soldered to the PCB, which was a bit annoying, but on the newer ones they made it so that you can easily pull the battery out and replace it.
Their case it wasn't a huge deal as you can use NTP to keep the clock up to date when it's on the network. I'm not sure. I'm not sure about some of these complaints regarding security, as its pretty impressive the number of features they've added to these cards and exposed to the user. One thing I would like to see improvement on is the management of the various alerts.
Their case it wasn't a huge deal as you can use NTP to keep the clock up to date when it's on the network. I'm not sure. I'm not sure about some of these complaints regarding security, as its pretty impressive the number of features they've added to these cards and exposed to the user. One thing I would like to see improvement on is the management of the various alerts.
there needs to be more grouping for the alerts.
Pros: Ease of Management, High Quality, Fast, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com