Received DOA. In 20 years of managing APC systems, I've never had this happen. Its just dead. We popped the case to confirm all the cells were properly connected and they are so I guess we just got a lemon. Will open a RMA.
Pros: Easy to Perform Maintenance, Ease of Management, Good Vendor Support, High Confidence Level in 24/7 Uptime
Response from apc.comBy APCbySchneider, Support team, July 7, 2025
Thank you for taking the time to review our APCRBC141 replacement battery. We appreciate the feedback and we're sorry to hear about these issues. Please contact an APC by Schneider Electric support team at your earliest convenience for further assistance. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4 or for the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.