Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3 out of 5
3
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
6
4 Stars
3
3 Stars
1
2 Stars
7
1 Star
4
43%of customers recommend this product. 
(
9 out of 21
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Very good design and iPhone support issues
on January 3, 2025
Posted by: Pavesan G
from Vaughan, ON
These Buds 3 are very good quality got them from Best Buy and also came with a free clip case. The only issues with these is that it only supports Samsung phone! I have an iPhone and no use if you have an iPhone cause only what you can do is just connecting with Bluetooth and listening.
None of the features you can use with the Buds 3 if you have an iPhone. There was a Galaxy Buds app on iOS and I downloaded and it was updated 3 years ago! It only had old earbuds on the list.
I’m going to return these back. But if you are an Samsung user it’s very good and loud and all features work.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Don't get please
on January 6, 2025
Posted by: FJ
from pathfinder 69
really bad just get airpods for cheaper and better they look fake and mid
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
disappointing upgrade from Samsung
on January 6, 2025
Posted by: Tony
from Ottawa, Ont
Have used 3 different models over the years, so was eager to upgrade to these ANC buds. Unfortunately they do not stay in place, have tried numerous times yet was unable to use them in both a office setting & in the gym. The surface has zero adherence. Not even useful for watching TV at home.
Hope the next gen offers some advantages.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Non premium sound quality and irritating NC
on January 16, 2025
Posted by: Graeme
from Canada
I bought these as an alternative to the Jabra elite 7's i use as in ear headphones (use wh-1000's as an over ear headphone) thinking the non earcup design would be a nice alternative to feeling sealed in all the time. Looking to upgrade my jabra's in the next year so was thinking having the same interface with the option of the buds3 and buds3pro would be nice. I do not use the noise canceling features of my other headphones about 1/3 of the time so these were intended to be used in those scenarios. these looked similar to the fit of the wired apple headphones which i never minded. The noise canceling of the buds 3 i find to cause ringing in my ears and feeling like my ears are pressurizing like on an airplane. With noise canceling turned off i still get this feeling but lessened. The feeling goes away when i turn off the "adjust sound to fit" setting but that halves the perceived volume, which once cranked up to hear clearly, the sound is tinny and poor quality regarless of adjutments. They wont pair to multiple devices simultaneously which my jabra and sony headphones do without issue. Touch to adjust features are a bit hard to use due to the headphones kind of "perched" inside the ear which i expected, only so much can be done with a fit system like this which i dont mind and is why i bought these. I have had a couple instances of one earphone making a loud pop followed by a hum which subsided after a few seconds, never experienced this from even the cheapest headphones. I feel the sound quality from the old wired apple headphones was better, definently better features, non irritating noise canceling, better sound quality can be found with jabra or other manufacturers for the same price. I expected a better product from samsung.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Works good
on January 24, 2025
Posted by: Robert
from Oliver
I like the fit & finish of said ear buds. Of I were to complain about something it would be they aren't loud enough...
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Uncomfortable
on May 22, 2025
Posted by: Ja
from Toronto
Looks cool, but the buds are super uncomfortable! They feel like they're gonna fall out, and after a while, they hurt my ears. Sound quality and connection are great, though—but YMMV because of ear size.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Don't stay in ear
on June 23, 2025
Posted by: Elvis
from Brampton
The buds don't stay in the ear and keep falling off due to the shape and design of the buds.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Worst ear buds
on August 1, 2025
Posted by: Garreth
from Langley, B.C
The first pair I bought, brand new out of the box didn't work, wouldn't pair no matter what I tried. Drove back and returned for another new pair. I bought the extra warranty after returning them just in case and I'm glad I did cause the 2nd pair I have, the right ear bud doesn't work, sound coming out is barely audible. Tried every internet fix, r.i.p right earbud. Heading back to try and exchange them again.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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