Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
242
4 Stars
100
3 Stars
16
2 Stars
7
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
It was flooded before I could use it.
on September 7, 2023
Posted by: Captain Herm
[This review was collected as part of a promotion.] I really don't know if it will function. It was a week old before the flood. Never been used.
Response from frigidaire.comBy Owen, Online Outreach Specialist, September 8, 2023
Hello raherman1,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Fridgidaire
on January 15, 2024
Posted by: CarliGirl
[This review was collected as part of a promotion.] Adjusting to a new refrigerator takes a bit of time. Where is the best place for the milk and how about leftovers...these and other are decisions that have to be made. The major negative is that the veggie, fruit and meat bins do not pull out as far as I would like. I have learned to "fish" for items in the back, and they do pull out because they do come out to clean them. I do like the ease of cleaning and how well it cools. I don't have frozen lettuce, as I have had with past appliances.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 17, 2024
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful addition to kitchen
on February 15, 2024
Posted by: Sued9
[This review was collected as part of a promotion.] Appliance is like a price of jewelry in the kitchen. Very sturdy with great handles. Inside is roomy and well lit. Like that the water dispensers close to the opening of the door so you can keep the door almost closed when getting water.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge!
on April 7, 2024
Posted by: Dbella821
[This review was collected as part of a promotion.] I absolutely love our new Frigidaire refrigerator.
The look of the appliance is super high-end, and the price paid as well worth the value. I love the built-in water dispenser inside the door Which gives the front of the appliance, a seamless, luxurious feel.
The look of the appliance is super high-end, and the price paid as well worth the value. I love the built-in water dispenser inside the door Which gives the front of the appliance, a seamless, luxurious feel.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and functional!
on April 15, 2024
Posted by: Miz87
[This review was collected as part of a promotion.] As a family a five with groceries galore we have loved our new Frigidaire professional series refrigerator! Not only is it beautiful but it’s incredibly functional! The height of the shelves is great but even better everything stays so fresh! I love that the crisp drawers have a filter as well! The water dispenser is quick and the water tastes great! The freezer is roomy and if you are like me and are picky with ice you will love this ice maker, perfect ice all the time! Over all we are loving this refrigerator!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Crooked emblem
on May 23, 2024
Posted by: Crooked emblem
[This review was collected as part of a promotion.] The appliance has been in my house for one week. So far it is functioning okay. The emblem was applied crooked. This was a true disappointment for a professional grade fridge. Imagine we have to look at the crooked emblem for years to come. Also, the stainless in the left door is so wavy. The right door not so. Craftsmanship is poor . My counter depth Amana which this new fridge has replaced has better quality stainless and is 20 years old and still working and in a different location in the house. We are not truly satisfied with the quality of the outside of the fridge. The inside is satisfactory so far . We like the plastic bins in the freezer rather than coated baskets that eventually rust. We asked ourselves how much money do we have to spend to get a fridge that is without flaws.
Response from frigidaire.comBy Christi, Online Outreach Specialist, May 27, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, valued customer. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 8, 2024
Posted by: cathy 2909
[This review was collected as part of a promotion.] the only thing is the water dispenser is very slow
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 14, 2024
Posted by: SH469
[This review was collected as part of a promotion.] After having to dispose of my wonderful 38 year old refrigerator I thought that nothing will be as good.
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
This refrigerator comes close. The freezer part could be more generous. That is why I gave it 4 stars or maybe 4.5
Written by a customer while visiting frigidaire.com