Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
242
4 Stars
100
3 Stars
16
2 Stars
7
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Nice fridge
on October 17, 2025
Posted by: Donut65
[This review was collected as part of a promotion.] I love the sleek look of the Frigidaire French Door fridge but it also works great, nice features! The water dispenser is inside the door & very easy to use. The deli drawer is very convenient & all drawers are clear, so easy to see inside. The shelves were very easy to adjust. I like the pull out freezer drawer. My adult niece says the shape of the ice cubes are cool. Haha! They’re smaller than the cubes of my old fridge…they’re small squares. I just use more, no big deal.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 20, 2025
It’s so great to hear how much you’re enjoying your Frigidaire French Door fridge! The sleek design combined with the functional features really sounds like a winner for you. I love that the water dispenser is so easy to use and that the clear drawers make organizing a breeze. It’s also fun that your niece is a fan of the ice cubes — they do have a unique shape, don’t they? Small squares definitely have their charm, even if it means using a few more. If you ever need tips or have any other thoughts to share, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Counter-Depth Fridge
on October 19, 2025
Posted by: The other Brandon
[This review was collected as part of a promotion.] I really enjoy that I still get filtered water and an ice maker but it takes up such a small amount of space in the fridge and freezer. Has a good amount of storage in the fridge, but the freezer feels quite small. Would recommend a chest freezer to supplement the space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Fridge
on October 24, 2025
Posted by: MJONF
[This review was collected as part of a promotion.] This is the most quiet fridge we've ever had. It has plenty of room, and is organized well with many options for tall bottles etc. The internal water water dispenser is discreet and the ice cubes are perfect.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 27, 2025
We’re delighted to hear that your refrigerator is exceeding your expectations! It’s wonderful to know it’s quiet, spacious, and well-organized, with a discreet water dispenser and perfectly sized ice cubes. Thank you for sharing your positive experience.
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Replacement
on October 28, 2025
Posted by: Kim02
[This review was collected as part of a promotion.] I like the look of our refrigerator. This refrigerator is a replacement of our same refrigerator we bought in September of 2024. The compressor went bad. I'm truly hoping this one will last more than a year. For future business practices, can you start making appliances that have replaceable parts so the customer does not have to buy a new unit? Please become environmentally friendly with your products.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 29, 2025
Hi, Kim! Thank you for taking the time to share your experience and your thoughts with us. We’re sorry to hear that your previous refrigerator had a compressor issue so soon after purchase — we understand how frustrating that must have been. We truly hope this replacement unit provides the long-lasting performance you expect.
We also appreciate your suggestions regarding repairable parts and environmentally friendly designs. Feedback like yours is invaluable as we continue to evaluate ways to improve the sustainability, serviceability, and overall longevity of our products. Your voice helps guide future improvements.
If you experience any concerns with your new unit, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your suggestions regarding repairable parts and environmentally friendly designs. Feedback like yours is invaluable as we continue to evaluate ways to improve the sustainability, serviceability, and overall longevity of our products. Your voice helps guide future improvements.
If you experience any concerns with your new unit, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge freezer
on October 29, 2025
Posted by: Sleek frigidaire
[This review was collected as part of a promotion.] Love the space, the lighting and clean look! Wish there was an option to control lock the side panel as it is easy to push those buttons.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s beautiful and functional
on October 30, 2025
Posted by: TemiM
[This review was collected as part of a promotion.] Beautiful addition to my remodel. I love the flexible shelves.❤️
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 31, 2025
Posted by: Jcoolray
[This review was collected as part of a promotion.] Well laid out, efficient design.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, October 31, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re delighted to know you appreciate the well-laid-out and efficient design of your appliance. It’s great to hear it’s meeting your expectations, and we truly appreciate you choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful Class Fridge
on November 3, 2025
Posted by: JGill1
[This review was collected as part of a promotion.] I recommend to anyone looking for a classy countertop depth fridge. Sleek and non bulky, yet fits a lot inside!
Written by a customer while visiting frigidaire.com