Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
242
4 Stars
100
3 Stars
16
2 Stars
7
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
on July 28, 2025
Posted by: Keith1312
[This review was collected as part of a promotion.] Looks great, nice SS finish! We have had good luck with Frigidaire products. Hoping the plastic shelves hold up better then other brands!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space and very sharp look
on July 29, 2025
Posted by: d_str
[This review was collected as part of a promotion.] The refrigerator was only delivered yesterday, but so far we are pleased with this purchase. LOTS of space and smart design. The unit cooled quickly after a few hours and we were able to load the food in with ice cranking. So far so good!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
Thank you for your feedback! We’re happy to hear you're enjoying your new refrigerator and that everything is off to a great start. It’s wonderful to know the spacious design and quick cooling are already making a positive impression.
If you have any questions or need assistance in the future, feel free to reach out to us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432. We're available Monday–Friday, 8:30 AM to 8:00 PM EST. – Maria
If you have any questions or need assistance in the future, feel free to reach out to us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432. We're available Monday–Friday, 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice too slow
on July 31, 2025
Posted by: EMKY1
[This review was collected as part of a promotion.] Overall we like the fridge, door panel came with a slight defect that we’re having replaced. But I do have one major complaint, it’s extremely slow at making ice. We barely use ice and it doesn’t produce enough for us. If you use ice frequently, do not get this fridge. Our old fridge would refill the bin in a day. This one has a 9 lb bin(standard size) and only makes 2 lb of ice a day, so it will take almost a week to get a full bin of ice. That’s crazy!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 1, 2025
Posted by: Glosta
[This review was collected as part of a promotion.] Have only owned for a few weeks. At this point the one disappointment is the ice maker.
It makes a minimal quantity of ice in a 24 hr period, barely enough for a family of four.
It makes a minimal quantity of ice in a 24 hr period, barely enough for a family of four.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 8, 2025
Posted by: RozRoz
[This review was collected as part of a promotion.] First purchase and loving it
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for choosing Frigidaire for your first purchase, RozRoz! We’re thrilled to hear that you’re loving your new appliance.
If you ever have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
If you ever have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and works nicely
on August 9, 2025
Posted by: cscass
[This review was collected as part of a promotion.] Our new Frigidaire was delivered three days ago and is up and running. Looks great and cooling well. So far, so good. We are happy with our purchase.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re happy to hear your new refrigerator is running well, looks great, and that you’re pleased with your purchase.
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 10, 2025
Posted by: Replaced 18 year old GE
[This review was collected as part of a promotion.] Very nice style, like the upper portion, feel the freezer part is not very roomy. Set at 37 degrees I’ve noticed some items in fridge stay frozen or freeze somewhat. Still trying to figure that out.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 12, 2025
Thank you for sharing your feedback, valued consumer—we’re glad to hear you’re enjoying the style and upper portion of your Frigidaire appliance. We understand your concern about the freezer space and the items in the refrigerator section freezing at 37°F. That’s certainly not what we intend, and we’d like to help troubleshoot. Sometimes airflow or item placement can impact internal temperatures, and we can guide you through some adjustments to improve performance. Please don’t hesitate to reach out to our customer care team—we’re here to make sure your appliance works perfectly for your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New kitchen
on August 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Sopped for new appliances and after months of research I stumbled across your brand.
Having a budget and expensive taste it took awhile. Read reviews of Frigidaire a brand I grew up with and could not be happier with my decision. Purchased professional series gas range, dishwasher and this refrigerator. I have had Viking, Wolf subzero in the past and the Frigidaire is hands down the best I have had in my kitchen. The quality and the design and the fact it’s American made.
I look forward to many years of use and have been telling all my friends about them.
Having a budget and expensive taste it took awhile. Read reviews of Frigidaire a brand I grew up with and could not be happier with my decision. Purchased professional series gas range, dishwasher and this refrigerator. I have had Viking, Wolf subzero in the past and the Frigidaire is hands down the best I have had in my kitchen. The quality and the design and the fact it’s American made.
I look forward to many years of use and have been telling all my friends about them.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re thrilled to hear that you’re so happy with your Frigidaire appliances! It’s wonderful that the Professional Series gas range, dishwasher, and refrigerator are exceeding your expectations, especially compared to other high-end brands you’ve used. We’re glad the quality, design, and American-made craftsmanship are making a difference in your kitchen, and it’s great to hear you’re sharing your positive experience with friends. For any questions or support, we recommend visiting Frigidaire.com or calling their customer service at 1-800-374-4432, available Monday–Friday, 8 a.m.–8 p.m. ET, and Saturday, 9 a.m.–7 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com