Customer reviews from frigidaire.com
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
242
4 Stars
100
3 Stars
16
2 Stars
7
1 Star
17
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful and lots of storage
on August 21, 2025
Posted by: CobiG
[This review was collected as part of a promotion.] Bought this refrigerator counter depth, and i was amazed how much space it has.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2025
Hi there. We’re so glad to hear you’re enjoying the spacious design of your new counter-depth refrigerator! Thank you for choosing Frigidaire. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Fridge!
on September 11, 2025
Posted by: Shopped for ever
[This review was collected as part of a promotion.] Such a quality appliance at such a good price point! No smudges, so easy to keep organized!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 12, 2025
Thank you for your wonderful feedback! We’re delighted to hear you’re enjoying the quality, ease of cleaning, and organization features of your appliance. We appreciate you choosing us! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
The Refrigerator Is 7 Weeks Old and Stopped Working
on September 28, 2025
Posted by: Amos64
This customer did not provide a text review.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
We’re very sorry to hear that your refrigerator has stopped working after just seven weeks of use. We understand how frustrating and inconvenient this must be, especially for an appliance you rely on daily. Upon review, it appears that you have already been connected with our Customer Care team, who are working with you toward a resolution. For any further assistance, we encourage you to reach out directly so we can continue supporting you. You can connect with us through Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. Our specialists are committed to reviewing your case in detail and ensuring the issue is resolved as quickly as possible. We truly appreciate your patience and the opportunity to make this right. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Avoid if you don't like annoying whining noises
on October 16, 2025
Posted by: ErikOnion
[This review was collected as part of a promotion.] If you're noise conscious, avoid this refrigerator. While the normal sounds of the compressor running continuously aren't bad, the upper ice maker runs at a high frequency which everyone in my house, living or visiting, finds quite obnoxious. Especially if you have hollow cabinets or an open floor plan around the refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 17, 2025
Thank you for sharing your feedback with us, ErikOnion. I’m sorry to hear that the noise from the ice maker has been disruptive for you and your household. We understand how important a quiet environment is, especially in open floor plans or with hollow cabinetry that can amplify sounds.
While some operational noises are normal, we want to make sure your experience is as comfortable as possible. If you haven’t already, please consider reaching out to our Customer Support team via Live Chat on our website or by calling 1-800-374-4432 (Monday through Friday, 8:30 a.m. to 8:00 p.m. EST). They may be able to provide tips or check if there are any adjustments or service options to help reduce the noise.
We appreciate your honest feedback and hope to assist you in making your refrigerator experience better.
Thank you again, and have a great rest of your day! - Maico
While some operational noises are normal, we want to make sure your experience is as comfortable as possible. If you haven’t already, please consider reaching out to our Customer Support team via Live Chat on our website or by calling 1-800-374-4432 (Monday through Friday, 8:30 a.m. to 8:00 p.m. EST). They may be able to provide tips or check if there are any adjustments or service options to help reduce the noise.
We appreciate your honest feedback and hope to assist you in making your refrigerator experience better.
Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well made fridge
on August 27, 2023
Posted by: EC25
[This review was collected as part of a promotion.] We had to purchase a new refrigerator because our previous one had given us nothing but issues for the past five years. We settled on the Frigidaire professional three door because it felt like it was made with quality materials. The ice bucket was much larger than the competitors. Frigidaire thought through some nice details with this model too. The shelves feel heavy and are made from glass, not plastic. There seems to be a ton of storage in the doors. It is the same cubic feet as our old refrigerator, but we seem to have SO much more room in this model. Love that is it a counter depth too. The crisper drawers have the extra seal and the filters that help keep your vegetables and fruits longer. I tested that feature out, greens, blueberries, and strawberries that I had had in there for well over two weeks were still perfectly edible last night. We were considering a more expensive brand that had a stainless steel panel in the back of the refrigerator to help retain cold, but we’re pleasantly surprised that Frigidaire offers the exact same feature in this model. All in all, we are very pleased with the function and design of this refrigerator. Time will tell us to the longevity of this refrigerator, but we are off to a good start!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Refrigerator freezes items in crispier and over freezes items in freezer.
on January 19, 2024
Posted by: mphelan
[This review was collected as part of a promotion.] Veggies in crispier of refrigerator freezes, meat in pull out crispier of refrigerator freezes. Meat in freezer has crystals on the meat. Very disappointed with my new refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 22, 2024
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on November 11, 2024
Posted by: Bob1gha
[This review was collected as part of a promotion.] Stainless steel finish looks great and hasn’t stained so far. Very clean look
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE MY NEW FRIGIDAIRE
on August 30, 2023
Posted by: BonnieF68
[This review was collected as part of a promotion.] I am absolutely satisfied with our new Frigidaire! There is so much room and it keeps me organized. I looked at a bunch of other models and brands and this one fit all my needs.
Written by a customer while visiting frigidaire.com