Customer reviews from frigidaire.ca
Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.2
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
84
4 Stars
40
3 Stars
9
2 Stars
4
1 Star
12
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Frigidaire - Professional 23.3 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Enough room but leaves lots to be desired!
on July 14, 2024
Posted by: Joyc
Installed a 23.3 cu ft counter depth bottom freezer fridge several weeks ago & can’t say I’m happy with it. I haven’t called Frigidaire yet but there is ice on the back wall behind both crispers so that anything that sits towards the back of the crispers gets frozen! I have tried changing the fridge temperature from 37 to 34 & back again but there’s no change in the ice formation on back wall. Both crispers are a decent size but it’s hard getting things out because the crispers don’t pull out very far. Also the on/off switch for the ice is in the most ridiculous position that you can’t see it by bending down & almost need to be upside down to find it!! Also short recessed door shelves at the bottom on of each door? You can’t even see the shelf without bending down. Good place to put stuff & forget it!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, July 16, 2024
Hello Joyc,
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore seeing how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Last time
on July 21, 2024
Posted by: Randy l
Expensive filter
Water maker stop working 2 months
Very hard to take out the refrigerator basket
Low quality overall
Water maker stop working 2 months
Very hard to take out the refrigerator basket
Low quality overall
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 23, 2024
Hi, Ruby. We're sorry to hear you feel this way. We want you to know that you matter to us as a customer, and we are going to do our best to assist you. We want you to know that you are heard, and some quality feedback will help us improve our appliances in the future. We hope you will give us a chance to help. Please connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A few problems
on July 29, 2024
Posted by: Kdel
Overall I’m happy with the fridge but having problems with things freezing on the upper shelf of the fridge. Also the freezer door doesn’t open evenly. It’s seems to slide to one side so you have to make sure you pull it in the middle.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, July 30, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are glad to know that you are happy with our product. regarding the frost or freezing issue kindly make sure that the door is closed properly as the moist that gets inside causes freezing, about the freezer door kindly check if there is no ice buildup that hinders it to close completely. If the tips didn't work, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best fridge we ever bought
on July 30, 2024
Posted by: Mike 711
This fridge has everything you need. I especially like
the special drawer for cheese and cold cuts.
the special drawer for cheese and cold cuts.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on August 7, 2024
Posted by: Pat S
Received it a month a month ago and we are happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice fridge
on August 13, 2024
Posted by: johnnymaark
Nice refrigerator. Clean look - we really like the water dispenser inside the door & ice bucket in the freezer. Solid feeling product with plenty of storage solutions. the only reason for 4 stars instead of 5 is that the ice making is slower than expected.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge!
on August 29, 2024
Posted by: Juniper
Love this fridge. Very customizable inside and looks great! Only giving a four star as there was an issue with the door seals upon arrival and am waiting for a replacement fridge.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
23.3
on August 29, 2024
Posted by: Red1
Only had it a couple of weeks but loving it so far! Much more spacious than I imagined
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca