Customer reviews from apc.com
APC - Replacement Battery Cartridge 132 - Lead Acid - 3 Year Minimum Battery Life - 5 Year Maximum Battery Life - Black
Average customer rating
4.3 out of 5
4.3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
67%of customers recommend this product. 
(
2 out of 3
)
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Customer Reviews for APC - Replacement Battery Cartridge 132 - Lead Acid - 3 Year Minimum Battery Life - 5 Year Maximum Battery Life - Black
Customer Rating
5 out of 5
5
easy installation
on May 8, 2017
Posted by: AE
from Bellevue, WA
These batteries are easy to replace. Cheaper than purchasing a new unit. Typically ships quickly.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Exactly what we needed
on July 24, 2023
Posted by: IT Department
from Palmyra, PA
Verified Purchase:Yes
Great fit. Easy swap out from the old battery pack to the new one.
Pros: Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
Cons: Not Fast Enough
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
3 out of 5
3
Terrible support
on September 17, 2025
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
A lot of phone support transfers with no real action/ feedback.
Pros: Easy to Perform Maintenance
Cons: Lacking Vendor Support
No, I would not recommend this to a friend.
Response from apc.comBy APC by SEMarch 5, 2026
Hello, Thank you for sharing this feedback. I’m truly sorry to hear about the multiple transfers and the lack of clear updates — that’s not the experience we want for you, and you deserve better.

We genuinely value you and your feedback, as it plays an important role in helping us improve the support we provide. I understand how frustrating it can be to repeat your concern without seeing real progress, and I appreciate your patience throughout this process.

If you’re still experiencing any difficulties—whether it’s with login, product registration, or navigating the site—please let us know, and we will make sure you’re guided to the proper solution without unnecessary transfers. For immediate assistance, you may also reach our Technical Support Agents at 1-800-800-4272 or chat with us directly through APC by Schneider Electric.

Thank you again for your patience and for giving us the opportunity to assist you. We’re committed to making this experience better for you moving forward.
Written by a customer while visiting apc.com