A lot of phone support transfers with no real action/ feedback.
Pros: Easy to Perform Maintenance
Cons: Lacking Vendor Support
No, I would not recommend this to a friend.
Response from apc.comBy APC by SE, March 5, 2026
Hello, Thank you for sharing this feedback. I’m truly sorry to hear about the multiple transfers and the lack of clear updates — that’s not the experience we want for you, and you deserve better.
We genuinely value you and your feedback, as it plays an important role in helping us improve the support we provide. I understand how frustrating it can be to repeat your concern without seeing real progress, and I appreciate your patience throughout this process.
If you’re still experiencing any difficulties—whether it’s with login, product registration, or navigating the site—please let us know, and we will make sure you’re guided to the proper solution without unnecessary transfers. For immediate assistance, you may also reach our Technical Support Agents at 1-800-800-4272 or chat with us directly through APC by Schneider Electric.
Thank you again for your patience and for giving us the opportunity to assist you. We’re committed to making this experience better for you moving forward.