Customer reviews from hp.com
HP - 971 Ink Cartridge - Yellow
Average customer rating
4.1 out of 5
4.1
(13 Reviews)
Open Ratings Snapshot
Rating breakdown 13 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
75%of customers recommend this product. 
(
6 out of 8
)
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Customer Reviews for HP - 971 Ink Cartridge - Yellow
Customer Rating
1 out of 5
1
Defective ink cartridge
on April 3, 2023
Posted by: Anyhelp
from Rocky Mountains
Verified Purchase:Yes
The ink cartridge came defective. It messed up the printer printhead. I have spent hours trying to get a live person to help me with this situation.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
printer problems
on August 25, 2017
Posted by: sunshine001
from Sun City, Menifee, CA, USA
Verified Purchase:Yes
Every time I do a scan to print, I have to put in a code, when I lost the code you mailed me a new one. If I use that code it will not accept it.
Also I have printer problems, I have to turn the printer ooff and on to make it work
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
No complaints
on March 13, 2019
Posted by: Jack190313
from Springfield, Missouri
Verified Purchase:Yes
Have used HP printers and cartridges since 1996 and never had a complaint about them or their cartridges.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Quality Product
on October 16, 2019
Posted by: MorganHappy
from Morgan Hill, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the purchase of the HP 971 Yellow Original Ink Cartridge. It is a great value for the price. I would purchase this product again!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Perfect as always
on December 20, 2025
Posted by: Pablobo
from Tennessee
Verified Purchase:Yes
This is a large ink cartridge. I've heard horror stories about knock-off brands and I won't trust them. This official HP cartridge replacement works like a charm. Thanks.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (8) ratings-only reviews
Overall Customer Rating
4.3 out of 5
4.3
Would recommend? Yes
(
2  out of  3
)
Features
4 out of 5
4
Performance
4 out of 5
4