Customer reviews from apc.com
APC - Replacement Battery Cartridge for Back-UPS Pro, 24V 9Ah lead-acid battery, 2-year repair or replace warranty - Lead - Unknown
Average customer rating
4.3
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for APC - Replacement Battery Cartridge for Back-UPS Pro, 24V 9Ah lead-acid battery, 2-year repair or replace warranty - Lead - Unknown
Posted by: Don P
from Washington State
Verified Purchase:Yes
Rating is one star because it has been two weeks and I have not received the replacement battery or even a notice of shipping or delay. Bad service in my opinion.
Cons: Lacking Vendor Support
Written by a customer while visiting apc.com
Customer Rating
1
Battery died after less than six months of use
on January 20, 2021
Posted by: Fred1944
from California
Battery died after less than six months of use,
Useless without the battery, and I cant get into the Warranty section of the website.
Useless without the battery, and I cant get into the Warranty section of the website.
Cons: Part Failure, Lacking Vendor Support, Low Confidence in 24/7 Uptime
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
5
Great product
on August 4, 2021
Posted by: MikeyG
from IN
Have not had the need to replace the battery yet but this well be my goto source for getting a replacement battery very high quality and would recommend for anyone worried about the power going out
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Mark P
from MO
Verified Purchase:Yes
removal and installation was easy. buying a genuine apc battery puts me at ease knowing i got a good product.
Pros: Good Value, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Glaumeyer
from Florence, MS
Verified Purchase:Yes
Received them on time and were very easy to install. I like the fact you can send the used ones back
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Spike
Verified Purchase:Yes
Originally ordered wrong part. Customer Service representative was extremely helpful finding correct part, placed order and generated return information. Received return documents promptly and new battery was received very quickly. Very happy.
SR
SR
Pros: Easy to Perform Maintenance, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Flash
from Southampton, NY
Verified Purchase:Yes
Excellent product with timely delivery. The original battery lasted 7 or 8 years, so expect the replacement will live up to that expectation. The only concern is what do we do with the old battery, we don't want to send it to a land fill.
Pros: Ease of Management, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
Cons: Part Failure
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Math
Verified Purchase:Yes
Good buy great shipping i would recommand !!!!!!!!
Written by a customer while visiting apc.com