Customer reviews from belkin.com
Belkin - 10,000mAh Portable Charger 23W with Built-In Lightning & USB-C Cables for iPhone 17, Galaxy S25 & Pixel 10 - Blue
Average customer rating
4.5
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
68
4 Stars
16
3 Stars
5
2 Stars
5
1 Star
2
91%of customers recommend this product.
(
71 out of
78)
Customer Reviews for Belkin - 10,000mAh Portable Charger 23W with Built-In Lightning & USB-C Cables for iPhone 17, Galaxy S25 & Pixel 10 - Blue
Customer Rating
1
Not compatible with modern eqiupment
on October 16, 2025
Posted by: Sad Belkin User
from Chicago, IL
Cannot be charged with modern chargers - I'm unable to charge this power brick with most of my USB-C chargers. These are good, name-brand chargers recommended by Wirecutter. When I plug it in, it seems to charger for a second, and then all 4 status lights blink simultaneously. This behavior is not documented in Belkin's woefully inadequate documentation, but it seems to mean the device is not charging. The only "workaround" is to use a dumb USB-A charger with a USB-A to USB-C cable. This stinks as a solution - I don't want to bring a separate charger with me when traveling just to charge my power brick.
Confusing to use with iPhones - I've also had trouble using this device with modern iPhones, but at least there is a semi-reasonable solution there. If you just plug in the iPhone, the same thing happens as does with the charging above - it seems to charge the iPhone for a moment (maybe even a minute or two in this case), but then all the lights will start blinking simultaneously again. You then have to unplug the device, hold the on/off button on the Belkin power brick until the lights stop blinking (another undocumented behavior in the awful documentation). The proper way to charge the iPhone is to get ready to plug it into the device, click the on/off button to see the current charge of the Belkin power brick, and then while those status lights are on (only lasts for ~5 seconds), you need to plug the iPhone in. This is not a requirement on any other power brick I own. The behavior is kind of described in an article on Belkin's website about the iPhone 15, but it's not clear or well written.
Suspected issue - I suspect that the main issue is that any modern USB-C equipment that supports whatever protocol is needed for bi-directional power flow just totally confuses this power brick and makes it enter that blinking status light state. The fact that this is so poorly documented/partially undocumented is really silly in a world where many people will have this equipment.
Bad support - I already tried to reach out to support chat during normal business hours (non-Holiday weekday at 10:30AM Eastern). I waited for about 30 minutes with the window simply telling me "An agent is on the way". There is no indication of wait time or place in line. Eventually I clicked cancel request and was then told "No one is available to chat." It's not clear if this means no one is working or just I needed to wait longer.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, October 17, 2025
Hello there,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear about the difficulties you’ve experienced with your Belkin BPB006 and the inconvenience caused by the charging behavior and documentation. Your insights are extremely valuable, and we’ll make sure to share them with our product and support teams for improvement. We’d like the opportunity to look into this further and help resolve the issue — help is here! Please email us at BelkinCares@belkin.com for further assistance, and make sure to include the link to this review in your email for our reference.
Regards,
Jean
Belkin Support
Thank you for taking the time to share such detailed feedback. We’re sorry to hear about the difficulties you’ve experienced with your Belkin BPB006 and the inconvenience caused by the charging behavior and documentation. Your insights are extremely valuable, and we’ll make sure to share them with our product and support teams for improvement. We’d like the opportunity to look into this further and help resolve the issue — help is here! Please email us at BelkinCares@belkin.com for further assistance, and make sure to include the link to this review in your email for our reference.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Lynn of San Francisco
from San Francisco, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s the most long lasting powerpack I have ever used. This, plus the integrated cables, make this the best ever. The integrated cables make it so I have one less thing to put in my bag or pocket. This by itself is a brilliant design decision! Lastly, Belkin is a trusted brand so you can trust it’s not just a painted brick.
I would recommend this to a friend!
Response from belkin.comBy Customer Service, July 8, 2025
Hi Lynn of San Francisco,
Many thanks for the 5-star rating. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for the 5-star rating. We're excited to welcome you back for another wonderful experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Power Bank won't work when away from electric
on April 7, 2026
Posted by: Belkin poor rater
Lucky to get one star. I plug the power bank in and for a little while it will charge my phone. However, if its sits for a few hours and I plug it into the phone it does not charge nor does it show its lights for the power of the power bank. If I plug the power bank into the wall for a couple of seconds it is like it wakes up the power bank and it will work for a little while. If it sits, it "goes to sleep" and will not charge my phone. What is the point of having a power bank that will charge your phone when you are around electricity and a charger anyway. I wanted the power bank to go hiking or backpacking to fly fish and wanted a way to charge my phone for emergencies if going to be out for a few days. This power bank only works when I can plug it into the wall to "wake it up". Useless device!
Response from belkin.comBy Customer Service, April 8, 2026
Hi there,
Thanks for sharing your review of the Belkin 10K USB-C Power Bank with Integrated Cables. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your review of the Belkin 10K USB-C Power Bank with Integrated Cables. Rest assured that we have taken note of it.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
fast charger
on February 9, 2026
Posted by: jesse123
I love it so much and how it a fast charger
I can take it everywhere
I can take it everywhere
Response from belkin.comBy Customer Service, February 9, 2026
Hi there,
We're delighted that you loving your Belkin 10K USB-C Power Bank with Integrated Cables. If there’s anything specific, you’d like to see more of, please feel free to let us know.
For assistance, feel free to email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
We're delighted that you loving your Belkin 10K USB-C Power Bank with Integrated Cables. If there’s anything specific, you’d like to see more of, please feel free to let us know.
For assistance, feel free to email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Be happy
on January 16, 2026
Posted by: MRBEAR
from PA
I received this unit as a christmas gift from my son. What a great gift.
Response from belkin.comBy CustomerService, January 17, 2026
Hi there,
Thanks for sharing your experience. We’re delighted to hear the Belkin 10K USB‑C Power Bank with Integrated Cables made such a great Christmas gift from your son. Enjoy the reliable power wherever you go.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Thanks for sharing your experience. We’re delighted to hear the Belkin 10K USB‑C Power Bank with Integrated Cables made such a great Christmas gift from your son. Enjoy the reliable power wherever you go.
Should you need any assistance, feel free to email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Very nice all in one power bank
on September 17, 2021
Posted by: Wolfblade
from Burlingon, NC
[This review was collected as part of a promotion.] The power bank having integrated cables and pass through charging makes it really handy to throw into bag and know that you always have a way to charge either an Apple or USB C device.
The integrated cables are a good size and work for holding with your phone, as long as you rotate the power bank the right way.
I would normally prefer 15K capacity, but this one is nice and compact so worth the trade off.
The only thing to watch out for, is that you hit the button on the bank after connecting a device, or it doesn’t charge. I didn’t realize this when I first got it. This isn’t normally how power banks work, so it could trip some people you let use this one up and their device will not charge without pressing the button.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Nice battery but the cables develop shorts easily
on July 22, 2023
Posted by: Sa12
from Iowa
Bought this for a family vacation. It worked for a while but the built in charging cords stopped working after a couple weeks of delicate use. The wires break internally due to the charger design being at an angle which causes the end to be stressed, unless you want your device to lay awkwardly on the charger. I didn’t notice the problem until after the warranty expired and now I’m stuck with a useless battery pack.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
5
On the go charging made simple
on September 19, 2021
Posted by: Isleofrocks
from Deep River, CT
[This review was collected as part of a promotion.] I have been using this power bank for 3 weeks now and I have grown to love and depend on it. The power bank is about the same size as an iPhone 11 Pro Max. It is lighter than the phone itself and easy to handle. The outer shell of the power bank has a very slight texture which allows you to hold it securely even if your hands are wet. I have dropped it twice and once drop-kicked it across the room, (not intentionally) with no damage. It is well made and thought out.
You charge the power bank via a usb-c port which has 4 led’s next to it showing charge state as well as an on/off button. Press the on/off button and you get a clear indication of how much charge is left in the power bank. On the opposite end of the on/off button you will find two, integrated cables - one lightning connector and one usb-c. When you need to charge a device or devices, pop one or both cables out of their recessed location, connect and press the on/off button. It is so simple. You already have the cables, you cant lose them and the charge capacity is great. I charged my iPhone 11 Pro Max from 10% to 100% in approximately 3 hours all while using the phone. I am charging my iPad Pro as I type this review.
The only complaint I have and this might just be me, the integrated charging cables are about 5 inches so if I need to use my phone while charging its a little awkward holding two devices in one hand but considering the capacity, convenience and reliability not a big deal. I don’t know how I have survived without this power bank. Highly recommend.
You charge the power bank via a usb-c port which has 4 led’s next to it showing charge state as well as an on/off button. Press the on/off button and you get a clear indication of how much charge is left in the power bank. On the opposite end of the on/off button you will find two, integrated cables - one lightning connector and one usb-c. When you need to charge a device or devices, pop one or both cables out of their recessed location, connect and press the on/off button. It is so simple. You already have the cables, you cant lose them and the charge capacity is great. I charged my iPhone 11 Pro Max from 10% to 100% in approximately 3 hours all while using the phone. I am charging my iPad Pro as I type this review.
The only complaint I have and this might just be me, the integrated charging cables are about 5 inches so if I need to use my phone while charging its a little awkward holding two devices in one hand but considering the capacity, convenience and reliability not a big deal. I don’t know how I have survived without this power bank. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting belkin.com