Customer reviews from intexcorp.com
Intex - SimpleSpa Bubble Massage 4 Person Inflatable Hot Tub with Insulated Cover - Gray
Average customer rating
2
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Intex - SimpleSpa Bubble Massage 4 Person Inflatable Hot Tub with Insulated Cover - Gray
Customer Rating
1
poor purchase for the money and the warranty stink
on June 25, 2025
Posted by: Spaisnogood
from Virginia
Gender:Female
I was gifted this spa by a family member and it ripped beyond repair on the inside liner (the holes for "jets") in about 7 months. It was replaced and the 2nd one ripped within 4 months. And they would not replace the 2nd one since it was 1 year from the original purchase date.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 22, 2025
We’re very sorry to hear about your experience with the spa. The warranty is based on the original purchase date and does not reset with a replacement. We understand how frustrating this must be and truly appreciate your feedback, which helps us improve.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Wish it was bigger
on October 10, 2024
Posted by: julia
This is pretty nice for an inflatable spa. However, like most of them it's much too small for 4 people. 2 adults can be comfortable and if you squeeze you can get 3 without much room to spare.
Response from intexcorp.comBy Intex Consumer Service, November 1, 2024
We apologize for your experience and appreciate your feedback regarding the size of the inflatable spa. We strive to provide the best products and your insights help us improve. Thank you!
Written by a customer while visiting intexcorp.com