Customer Reviews for Bestway - Steel 9'10" x 6'7" x 26" Rectangle Above Ground Pool w/DuraPlus Liner - Blue
Customer Rating
2
Not holding water the second summer
on May 26, 2025
Posted by: Rascal
from California
Gender:Female
I bought this pool 1 year ago. Last year it gave me a lot of pleasure. Easy to set up and a lot of fun. This summer took it out and set it up only to find many leaks. It was stored with care so it's not what I expected. I bought a new liner with a 2 year warranty. We will see what happens.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, Bestway USA, May 30, 2025
We’re so sorry that happened! Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Leaks from seams
on June 7, 2024
Posted by: CarlyP
from South Carolina
Gender:Female
Purchased brand new. Easy set up- however leaks from seams and you will lose more than half the water over night. Completely drained the pool and applied flex seal and pool still leaking. Do not recommend purchasing.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, June 7, 2024
We are very sorry that your pool liner is leaking at the seam. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
4
Great for the money
on October 3, 2024
Posted by: SuperSport
from ND
Gender:Male
Used for 2 seasons and never had any issues. The pump is too small (330gph) to keep it adequately clean and the placement of the suction could be better. I upgraded the pump myself (1500gph) and got a top skimmer. Those 2 changes made a massive difference. For the price you can't go wrong overall. Its just the right height for an adult to sit on the bottom and still have your head out of the water. My kids beat it up pretty well and I never had any leaks develop either.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com