Customer reviews from bestwayusa.com
Coleman - Power Steel 24' x 52" Metal Frame Round Above Ground Swimming Pool Set - Brown
Average customer rating
3.9
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
19
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
5
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Coleman - Power Steel 24' x 52" Metal Frame Round Above Ground Swimming Pool Set - Brown
Customer Rating
1
seems leak
on April 8, 2024
Posted by: dissapointed dad
from az
Gender:Male
set this up for 3 months at the end of last summer. i had to add water ever few days because it wpuld be 4-6 inches low. i thoughy it was from the heat. .. juat set it up today, but added matts underneith it above the sand. low and behold, there are now several leaks around it in different areas at the seams. i couldnt see them before because of the sand, but with the matts, the water is clearly visible
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, April 10, 2024
We're very sorry that your has developed leak. If you have questions or need help: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Ugly design
on February 24, 2024
Posted by: AnnMarie123
from Little Rock
Gender:Female
The design on the side of this pool is so ugly, unsightly, and trashy looking. It doesn't look good in the yard. The color makes it stick out like a sore thumb. I hate seeing the sun shine through the liner because it looks like I'm swimming in a pool made of wooden fence slats. I need a new pool but this design seems to be the most available which is so disappointing. I would paint the outside but this ugly print goes over the rails so it's no use trying to cover it up. Please make a pool this size with a prettier, less offensive design.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, February 27, 2024
Hello, are sorry that you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Not as good as Intex
on September 10, 2023
Posted by: Pool experts
from Iowa
Gender:Male
This is our third pool. We had 2 Intex pools lasting ten years each. The were 15 ft and 24 ft round. This one will never last as long as the Intex pools. We are very particular about how we set up and maintain our pools and this one is not made as well as it should be for the size. We live in an area where there is only 3 good months of pool use and this really disappointing to spend so much time and effort on something that is already in worse shape than the one we replaced it with after ten years!
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, September 13, 2023
Hello, we are truly sorry that you are disappointed with your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
The liner
on July 20, 2023
Posted by: Visual is a must
from Snover michigan
Gender:Female
I am not happy with the lack of design. The blue pebble design is only on the bottom floor of the pool. The walls of the insides of the pool are white. White aides make the pool look like it needs to be scrubbed daily or hourly when you’re in it. Any light residue or bugs can be seen on white pool sides. Why didn’t you just put the blue pebbled liner throughout the entire interior of the pool? Sorry for the bad review but pools need to be pretty.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, July 31, 2023
Hello, we're sorry to hear you are disappointed with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Pool
on July 6, 2023
Posted by: Gi go
from Sheboygan wi
Gender:Female
Family fun in the sun. Pool is big enough for all of us to enjoy.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
3
filter not big enough
on June 12, 2023
Posted by: danny17
from Michigan
Gender:Female
the filter that is sold with this pool is not big enough to do the job. Just know if you buy this product you will have to spend extra money to buy a bigger filter.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 13, 2023
Hello, thank you for taking the time to review your pool. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
4
Easy assembly
on June 6, 2023
Posted by: Anonymous
from Chehalis wa
Gender:Male
Just filling Would like to upgrade to a sandfilter. But I do not know, do go about it.
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Broken parts
on May 29, 2023
Posted by: Unhappy people
from Co
Gender:Female
Broken parts and website is not helping to get me a replacement part
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, May 30, 2023
Hello, we are sorry your pool came with broken parts. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com