Customer reviews from https://www.asus.com
ASUS - TUF VG249QE5A 24" Class Full HD Gaming LED Monitor - 16:9 - 23.8" Viewable - In-plane Switching (IPS) Technology - Black
Average customer rating
4.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - TUF VG249QE5A 24" Class Full HD Gaming LED Monitor - 16:9 - 23.8" Viewable - In-plane Switching (IPS) Technology - Black
Posted by: Hotdog
Frequency of use:Daily
Verified Purchase:Yes
Sub par monitor and ghosting is pretty bad. The biggest offender is the display port not working correctly.
Response from https://www.asus.comBy Leonardo, CLM, July 12, 2025
Hi Valued Customer,
It is really unfortunate to hear about the ghosting and DisplayPort issues you had with your TUF gaming monitor, please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. If you are still within the return window with your place of purchase we reocmmend returning this unit for a replacement/refund, and we will forward your feedback to our product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507013474-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
It is really unfortunate to hear about the ghosting and DisplayPort issues you had with your TUF gaming monitor, please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. If you are still within the return window with your place of purchase we reocmmend returning this unit for a replacement/refund, and we will forward your feedback to our product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507013474-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: pswomack
Frequency of use:Daily
Verified Purchase:Yes
Really nice monitor, great refresh rate, works great for gaming or just surfing the web!
Written by a customer while visiting https://www.asus.com
Posted by: MJKohler
Verified Purchase:Yes
I had an Asus 20" from 2016 and thought it was good but has a 60Hz refresh rate. So, I bought this Asus TUF gaming which has a 144Hz. Wow was I surprised when I booted it up the wallpaper was vivid with dark rich colors; I couldn't believe such a change was possible. I loaded up my most recent game The Last of Us as it was a game with great detail, I am going to play it again to enjoy all the beautiful colors that were washed out before. This is a great monitor I wish I had bought years ago!
Written by a customer while visiting https://www.asus.com