After chatting with support, our GPU is bad upon delivery. Very disappointing.
Response from https://skytechgaming.com/By Skytech Gaming, December 28, 2023
Sorry to hear that you have a bad experience with the PC. We are committed to continuous improvement, and your feedback is invaluable in this regard. We hope that your future experiences with us will be more positive, and please rest assured that we are here to assist you whenever you need help or have any concerns.
My only complaint: m.2 SSD screws packaged with the motherboard don't fit. Otherwise, works great, as expected/advertised.
I would recommend this to a friend!
Response from https://skytechgaming.com/By Skytech Gaming, December 27, 2023
Sorry for the inconvenience caused. The accessories come with the motherboard package. We will relay this to the manufacturers. If you need a replacement, you can contact our customer support via email or LiveChat. Thank you for choosing Skytech Gaming!
My experience was great till I received it and the graphics card was damaged . I called tech support they were great after the third call we got to the bottom of it. The tech guys were really helpful and nice to talk with seemed to really know their stuff . I will definitely buy from them again in the future.
I would recommend this to a friend!
Response from https://skytechgaming.com/By Skytech Gaming, December 27, 2023
We are delighted to learn that you hold our customer service in such high regard. Thank you for your support!
I've been building PCs since 1992. I've only purchased 1 other pre-built PC (an Alienware R7 in 2017) in all those decades. I was apprehensive about Skytech primarily because they don't list full specs (or components) for their pre-builts. The good news is that I am overall happy with what was delivered. I received an MSI B650-P mobo, a Zotac 4070 Amp Airo GPU, Oloy RAM, an MSI Spatium NVMe drive. The Chronos case seems decent with my only complaint being it lacks empty bays for additional SSDs. That said, I was easily able to add 2 SSDs to my rig without issue. The Windows 11 Home install was fine and there was no bloatware at all. Here are my complaints: I had an issue with some of my fans running full-speed that I couldn't fix without digging into (the horrible MSI) BIOS. I do wish that had been set up correctly before shipping. I've got some gripes about the MSI mobo--it literally takes at least 2:30 to boot (it sometimes can take 5 minutes). After much research, this seems to be an MSI issue and not Skytech. I don't like it, but I can live with it. I grabbed my Chronos II with a Black Friday discount and I absolutely couldn't have built this rig myself for the price I paid (I checked PC Parts Picker a number of times).
I ordered directly from Skytech and not a retailer and the experience was good. I got a bit nervous when it wasn't immediately shipped but they did ship it within the promised time, it was packed EXTREMELY well, and arrived in seemingly perfect condition. If I decide to buy a pre-built again I'll definitely look at Skytech. They put together a solid build and sold it at a fair price and their systems allow for future upgrades (unlike my Alienware).
I would recommend this to a friend!
Response from https://skytechgaming.com/By Skytech Gaming, December 20, 2023
We are absolutely delighted to receive such glowing praise from you! Your high regard for our service is deeply appreciated.If you require any assistance, please don't hesitate to reach out to us through email or our LiveChat service. Thank you!
Great PC using good parts. Only negative was the other PCI-E slots are unusable due to the size of the GPU (2.5 slots) blocking all the extra slots on the micro-ATX motherboard.
Response from https://skytechgaming.com/By Skytech Gaming, November 21, 2023
Sorry for your inconvenience. We will take your advice in this regard and continue to improve our products. Thank you for your support!
I bought this rig on sale and almost couldn’t believe the value for money. Super happy with it, have had no issues. Also pleased with that it came with very few things installed. I hate buying a new computer and needing to remove all the bloatware.
The build quality is great. I have no complaints!
I would recommend this to a friend!
Response from https://skytechgaming.com/By Skytech Gaming, November 17, 2023
We are happy to know you are satisfied with the PC and it runs without any issues. Thank you for your support!
I've had my pc almost a year in December I have not had any major issues. I had an issue with the head phone jack but I fixed it. I do wish the set up instructions and the set up for the rgb light were a little easier but other then that I haven't had any issue. Also I got it when it was cheaper then it is now so that is a plus.
I would recommend this to a friend!
Response from https://skytechgaming.com/By Skytech Gaming, November 7, 2023
Thank you for your feedback. We will keep improving our service. We do have instruction videos now. Hopefully, in the future, you will have a better experinece with our service.