Customer reviews from bestwayusa.com
Bestway - Hydrium 15' x 48" Round Steel Wall Above Ground Swimming Pool Set - Gray
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Bestway - Hydrium 15' x 48" Round Steel Wall Above Ground Swimming Pool Set - Gray
Customer Rating
1
The liner is allowing the grass to grow thru it
on July 7, 2022
Posted by: Debjaime
from San Antonio TX
Gender:Female
I bought about 2 months ago only used it twice. Grass growing thru pool liner and now it is leaking.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, July 8, 2022
Hello, we are sorry to hear you are experiencing this issue with your liner. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada should you have any additional questions. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
4
Pump and Filter set Up Not Working
on July 14, 2023
Posted by: Anxious Pool Girl
from NY
I bought this less than a month ago. We followed all the instructions given in the manual to set up pump and filter, but the filter doesn't seem to work. The water doesn't seem to be pumping back to the pool. It would also be nice to have a video, instead of the actual paper, just as they have a video of how to set up this actual pool. All the videos are for the runner pool, not the steel complete wall. The pump and filter videos I've see are either different or for different pool. I need help!!
Written by a customer while visiting bestwayusa.com