Customer reviews from roku.com
Roku - Outdoor Camera for Home Security
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
122
4 Stars
21
3 Stars
7
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
68 out of
80)
Customer Reviews for Roku - Outdoor Camera for Home Security
Customer Rating
5
High Quality Camera
on November 3, 2022
Posted by: Jessbabe
from Pittsburgh
Gender:Female
[This review was collected as part of a promotion.] We installed our outdoor camera about 2 weeks ago, and we are very happy with the product. You are able to change the settings to alert for sound, person, package, vehicle, and pet. Sometimes when I vehicle drives by it picks up the driver and throws the notifications off. Overall, we are looking forward to adding more cameras around the outside of our house
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
great camera, easy to use and setup
on November 7, 2022
Posted by: ISCEtea
from Churchville, MD
We have been a nest user for a long time, and several cameras failed. Decided to give Roku a chance and this camera was as expensive as just the charging cord replacement and works better and easier to setup. Will be replacing all of my nest products.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great picture quality
on November 16, 2022
Posted by: steward19+90
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I am impressed with the quality of the image from this camera. We have ours mounted on an upstairs window so we are able to keep an eye on the entire backyard, especially when the pups are out running around. Works very easily from the app. Am looking forward to when it is compatible with alexa. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
great picture quality
on November 17, 2022
Posted by: Krisseyv92
from Lawrence, KS
Gender:Female
[This review was collected as part of a promotion.] This camera was easy to install outdoors and set-up on the Roku Mobile app, and we love the extra sense of security it has given to our household!! It has full video, motion detection, night vision, and two-way audio. The rechargeable battery makes it easy to use, as well. The peace of mind this gives us anytime we hear something strange or get paranoid is wonderful. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great choice
on December 6, 2022
Posted by: Randapanda24
from Huntsville Tx
Gender:Female
[This review was collected as part of a promotion.] Great camera! Very easy to install! It’s got a good quality to it to see what goes on outside. We live in a pretty rural area with a lot of traffic from people visiting so we like to always keep an eye on the outside world while home or not!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Outdoor Camera
on July 19, 2023
Posted by: Dennis
from Warwick, New York
good product, easy to install, easy setup, nice quality picture, would recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 20, 2023
Posted by: Helen
from Wyoming
Love the Roku smart camera for outdoor everything looks good and clear
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Great but not great…
on November 25, 2024
Posted by: Anonymous
from Youngstown, oh
I decided to go all Roku for my security system. 5 Roku tv’s and 3 cameras. Well now after an update one camera isn’t functioning. I finally got through to customer service and the rep and I barely understood each other. So right now I don’t know if the camera is under warranty or not. I have a lot of time and $ invested in this system and feel cheated.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, November 25, 2024
Hi Frank, thank you for your feedback. We genuinely appreciate it. It's clear that your experience with the camera has not met our standards, and we want to help you resolve this issue. To ensure that the QR code remains active for 5 minutes, please make sure to scan it within that time frame. If more than 5 minutes pass before you scan it, please generate a new QR code. Additionally, try uninstalling and reinstalling the Roku Smart Home app, and use a different mobile device if possible. Remember to clean the lens with a soft cloth. For more troubleshooting steps, visit https://support.roku.com/article/8407635011223. If the issue persists, we encourage you to contact us again at https://support.roku.com/contactus. Your feedback is very important to us, and we look forward to working with you again.
Roku Customer Advocate
Roku Customer Advocate
Written by a customer while visiting roku.com