Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Ms BB
Verified Purchase:Yes
I had to return my first Keurig because after descaling my machine would not turn on. I didn't have a problem returning it. Keurig replaced it immediately. I just hope it doesn't happen again. I've always had a keurig last for many years. I like this one because it's slim and very easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daryl Queen
Verified Purchase:Yes
My little office Keurig quit one day. Two weeks later my free replacement was doing fine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gedi
Verified Purchase:Yes
They guided me through troubleshooting over the phone, and once they determined a replacement was needed, the process was quick and easy
Written by a customer while visiting keurig.com
Posted by: Lennyc
Verified Purchase:Yes
Easy to work with no problems ! Love the coffee maker and the coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Debiero
Verified Purchase:Yes
This was probably the easiest and fastest warranty replacement I have ever received
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JRC1
Verified Purchase:Yes
Immediately replaced a defective new buy - very solid process
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rgrh
Verified Purchase:Yes
Recommend this product. Just what I needed. Easy to use. So convenient!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: D S Wilson
Verified Purchase:Yes
Warranty procedure was extremely difficult and took many hours to complete. I did finally received a replacement coffee maker. Thank you.
Written by a customer while visiting keurig.com