Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Thood
Verified Purchase:Yes
The positive is, they had good service and replaced my coffee maker that was less than a year old with a new one. The negative is it’s the second Keurig that I’ve had quit working in less than a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cb115
Verified Purchase:Yes
I have been using this for a couple weeks now and it works pretty good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lockport Westside
Verified Purchase:Yes
This coffee maker heats up the water and brews so fast all while saving a ton of room on the counter!! Best purchase ever!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Peggy62
Verified Purchase:Yes
This coffeemaker was sent as a replacement for a faulty Keurig coffeemaker. Within days it started to operate incorrectly. It’s such a hassle to report a faulty brewer with Keurig that I’m done.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The replacement process went very well and we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linder
Verified Purchase:Yes
Warrantee replacement,excellent service,great warrantee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kmek
Verified Purchase:Yes
My Favorite coffee maker brews Fast great for small kitchens
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Decafmike
Verified Purchase:Yes
I bought this a few weeks ago when my larger Keurig stopped working after less than a year. And - that was a replacement for the previous one that stopped working.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
This one is a simpler version. We use reuseable cups and the coffee grounds overflow onto the top of the cup. Online suggests we use less coffee, but that doesn't work.
If you go with this one, good luck.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, March 27, 2024
We are sorry to hear that you are disappointed with your K-Express coffee maker. We will be happy to look into the issue you are experiencing and kindly request that you reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com