Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: FeeFee
Verified Purchase:Yes
THE CUSTOMER SERVICE IS EXCEPTIONAL!! I'VE CONTACTED THEM ON TWO SEPARATE OCCASIONS AND BOTH TIMES THEY PROVIDED EXCEPTIONAL CUSTOMER SERVICE.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tony56
Verified Purchase:Yes
Everything was fine. The only problem I'm having is the refillable Keurig pods. I bought the parts that said correct refillable pods and it doesn't fit could you please tell me what kind of Keurig pods I should be buying
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PSY70
Verified Purchase:Yes
My Kurig stopped working. Once I contacted Kurig they took immediate action and I received my replacement within the week. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lorri P
Verified Purchase:Yes
I am unhappy with my new coffee maker. It is having the same issue as the last one, does not fill the cup with coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: kscarlett
Verified Purchase:Yes
So far, the coffee maker works like a charm. Only problem is that I can't get it registered. I'm still waiting - even sent the serial number in a pic. QR code won't acknowledge the serial number even as it copies it into the form. No typos from a human...
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 23, 2024
We are glad you are loving your new K-Express coffee maker! If you still need assistance registering your brewer, please call our Consumer Care team at 866-901-2739. We will be happy to help!
Written by a customer while visiting keurig.com
Posted by: The Groovy Gourmet
Verified Purchase:Yes
This is a replacement for the k-iced which I purchased twice and each time it sparked while plugged in and stopped working.
So far so good with this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bon94
Verified Purchase:Yes
I purchase a single serve Keurig in October 23 which quit working. Keurig replaced it with no problems!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JudyJ
Verified Purchase:Yes
I had a problem with my K-Express after several months of having it. I contacted the company online, followed their instructions, was approved for a replacement. Now our early mornings are back on track!!! Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com