I’ve had two that broke within a year. Kuerig was was fair with me replacing the broken coffee makers. The brewer works well when it works. Coffee brews quickly and heats up fast. However the manufacturer seems to have used cheaper parts. I only use the machine once a day. I Follow all directions for cleaning the brewer yet two broke down and stopped brewing in less than a year. However Keurig replaced the items and I appreciate their honoring the warranty. Sadly I cannot recommend this product due to my bad experiences. I’m satisfied with Keurig standing by their replacement policy
First time this has happened. We have purchased several Keurig's thus far. Every cup has grounds outside of the pod, overspilled in the coffee maker and inside our cups with the coffee. Not a pleasant outcome or experience!
I've been using Keurig coffee makers for a few years now and feel that they are hands down the BEST there is! Keep making these great products and I'll happily continue to buy them.
I had a K Express single serve that stopped working. It was still under warranty. I contacted Keurig and was given clear instructions of what to do to get a replacement. Within a short time my new coffeemaker arrived. I was very impressed with the customer service of the company and will ALWAYS have a Keurig in my kitchen