Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Lacy123
Verified Purchase:Yes
The person I worked with was very understanding and quick to respond. The replacement came quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ruckss
Verified Purchase:Yes
I used my warranty to replace my original Keurig which was under one year old. Keurig finally got it to me- but only after a lot of hassle from the original agent I spoke to on the phone. She wanted to run me through various troubleshooting procedures and it was so frustrating I hung up on her. Called back a few hours later- got a different agent- got my replacement in a professional manner.
Written by a customer while visiting keurig.com
Posted by: Anthony Falcone
Verified Purchase:Yes
I like this machine better than the other Keutig. Makes coffee quick
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linz loves coffee
Verified Purchase:Yes
My K-Express quit dropping water. A nice chat with customer service put me on the road to receiving a replacement as it was still under the 1 year warranty. The step by step process was clear, east to follow, and the results super fast. Always register your coffee maker! Keurig really sticks by its policy! Thank you for a great experience!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rhita
Verified Purchase:Yes
I love this coffee pot. My last one I got in in March this yr has a needs cleaning light that would not go out after cleaning. I hope this one will last yrs.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Standproud5
Verified Purchase:Yes
I bought one a few months ago and it just stoped working. They replaced the faulty one with just one email.
That’s standing behind your product!
That’s standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fernando in Corona CA
Verified Purchase:Yes
We received this Keurig as a replacement and it is working great, We are back a having our coffee in the AM with sheer delight.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KSO66
Verified Purchase:Yes
Previous to the replacement I only had it 5 months before it stopped running. Hopefully this one will last longer. My first Keurig lasted me five years and my third Keurig lasted me three years. What does this tell you about the quality in recent years?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com