Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Coffee Vel
Verified Purchase:Yes
I have loved using my single serve Keurig coffee maker. When I had issues with the descaling that we couldn't fix when I called in. Keurig replaced my machine! Now I am enjoying great coffee again. Super customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sammy II
Verified Purchase:Yes
Was surprised to recieve a Refurbished machine as a replacement for my original New machine (which had only lasted one week). I was leary, but so far... this one has passed the first week without incident. Keeping fingers crossed... the jury is still out.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Shelly00100
Verified Purchase:Yes
This was a replacement for a cheaper model. This one is much better than the one I previously had. It’s fast and sufficient. Doesn’t do anything special no latte or anything just coffee. The rep said they’d send me a variety sample box of coffee but never did.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mlynettm
Verified Purchase:Yes
I’m the only one that drinks coffee. This is the perfect size. Does it take up a lot of room on my counter the reservoir is 42 ounces. Therefore the water is not sitting for two weeks until I use it all and I still get the quality of my larger Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gretch the Wretch
Verified Purchase:Yes
I love this coffee maker. But after about 14 months it broke. Customer service went above and beyond to help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tired One
Verified Purchase:Yes
Had a little trouble with what exactly you needed for the warranty exchange but got through it with very helpful information a couple of phone calls later I got it to you. Sent the old one back ups you 3/1/2023. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tom Zazul
Verified Purchase:Yes
I have used this product for over a year and have been very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoffeePeeps
Verified Purchase:Yes
Loved the space-saving design. Lasted less than six months, making about 8 cups a day. Keurig was kind enough to send me a replacement since the original was still under warranty. The replacement did not work right out of the box...didn't consistently dispense the right number of ounces, water leaked out of the bottom.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com