Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: M2BK
Verified Purchase:Yes
Keurig provided outstanding warranty service after my coffee maker stopped working. Thank you for being so responsive.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Crazy mail lady
Verified Purchase:Yes
This is my third mschine. New feature is the high altitude setting. Hope it last five years like my first one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PLK1
Verified Purchase:Yes
K-express failed soon after purchase but Keurig replaced it under warranty. Warranty replacement process was easy and all good. We will see if replacement coffeemaker lasts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marine 623
Verified Purchase:Yes
We love our Keurig Coffee Maker....it is so easy to have a great cup of coffee inplace of making a whole pot or half pot. The service and warranty provided by Keurig is stellar!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve 1954
Verified Purchase:Yes
Works great till it just quits which is what the old one did before it quit completely
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: MiaMillie55
Verified Purchase:Yes
I purchased a keurig Kexpress approximately 2-3 months ago, kept the receipt and warranty papers. My Keurig broke down and I called the keurig company seeking the warranty covered replacement. There were professional helpful and prompt with the warranty coverage and I received a new one in a timely manner and they made the return of my old one extremely easy. I’m very thankful for this company and their wonderful customer service and glad to have a coffee maker that works!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gwenshair
Verified Purchase:Yes
This replacement was a bit of a pain to get . I was well within the warranty period. A bit of back and forth on pictures they finally sent it out . The replacement did not work . Had to go thru the return again . 2 nd replacement works so far . In all it took about 10 emails for each one . I had no coffee for over two weeks . Happy to have received a working brewer . Both broken ones were returned to the company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PattieC
Verified Purchase:Yes
I called about my coffee maker not working. The associate was very helpful and explained the process for replacement to this electronically challenged senior. It was so easy and not frustrating at all.
I would recommend this to a friend!
Written by a customer while visiting keurig.com