Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Sammy II
Verified Purchase:Yes
Was surprised to recieve a Refurbished machine as a replacement for my original New machine (which had only lasted one week). I was leary, but so far... this one has passed the first week without incident. Keeping fingers crossed... the jury is still out.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Coffee Vel
Verified Purchase:Yes
I have loved using my single serve Keurig coffee maker. When I had issues with the descaling that we couldn't fix when I called in. Keurig replaced my machine! Now I am enjoying great coffee again. Super customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MorningBuz
Verified Purchase:Yes
We had trouble cleaning our K-Express Single Serve Coffee Maker so I called customer service for advise. After they helped me trouble shoot the problem the coffee maker was broken. They honored my warranty and sent me a new coffee maker PRONTO!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve mac
Verified Purchase:Yes
My keurig died so I reached out to keurig. They had a new one for me in 5 days!.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I had a problem and Keurig honored the warranty!
on March 17, 2023
Posted by: Sally12Florida
Verified Purchase:Yes
How often does THAT happen? After verifying it was indeed a Keurig K-Express, the great people at customer service immediately sent me a new machine which works perfectly. I only drink one cup of coffee each morning and I love this little gem!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LStevenson
Verified Purchase:Yes
I love this machine! It brews a cup of coffee so quickly and it is so easy to use. My first one stopped working within the first year I had it and thankfully Keurig replaced it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Markitow
Verified Purchase:Yes
I never wanted a Keurig coffee maker but I received one for my anniversary and LOVED it. after descaling it for the first time after using it 6 months it wouldn't work so I called Keurig and told them the problem. They had me send then a picture of the machine with a picture of the serial number and replaced it with no questions asked stating that a new 1 year warranty would also go along with the new appliance.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Unsatisfied with Keurig
Verified Purchase:Yes
Replaced by Keurig for a defective machine, have used Keurig coffee makers for years, but have to say I am very disappointed in this replacement Keurig I’ve received, the coffee I brew seems to hve a bad taste no matter what flavor I try
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com