Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Keurigxpress
Verified Purchase:Yes
My keurig stopped working after a few months. I spoke with representative that helped me to troubleshoot. I couldn’t get it to work so keurig helped me to get it replaced. Very easy and fast!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John V Pignataro
Verified Purchase:Yes
Replacement was slightly confusing but the 2 representatives were both helpful and professional
Written by a customer while visiting keurig.com
Posted by: Sassycoffeelady
Verified Purchase:Yes
The replacement came in and it wors better than the first
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoffeePeeps
Verified Purchase:Yes
Loved the space-saving design. Lasted less than six months, making about 8 cups a day. Keurig was kind enough to send me a replacement since the original was still under warranty. The replacement did not work right out of the box...didn't consistently dispense the right number of ounces, water leaked out of the bottom.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Tom Zazul
Verified Purchase:Yes
I have used this product for over a year and have been very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tired One
Verified Purchase:Yes
Had a little trouble with what exactly you needed for the warranty exchange but got through it with very helpful information a couple of phone calls later I got it to you. Sent the old one back ups you 3/1/2023. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gretch the Wretch
Verified Purchase:Yes
I love this coffee maker. But after about 14 months it broke. Customer service went above and beyond to help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shelly00100
Verified Purchase:Yes
This was a replacement for a cheaper model. This one is much better than the one I previously had. It’s fast and sufficient. Doesn’t do anything special no latte or anything just coffee. The rep said they’d send me a variety sample box of coffee but never did.
I would recommend this to a friend!
Written by a customer while visiting keurig.com