Customer reviews from keurig.com
Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.5
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
720
4 Stars
109
3 Stars
57
2 Stars
22
1 Star
39
87%of customers recommend this product.
(
647 out of
747)
Customer Reviews for Keurig - K-Express Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
4
dealing with Keurig and their warranty replacement
on February 2, 2023
Posted by: Robbmidnite
Verified Purchase:Yes
after i called them i asked about an upgrade and they gave me several choices. the warranty process was handled professionally and with relative ease. i asked what the additional cost was to me re he upgrade and they said zero....wow and my new Keurig works great!!!!!!!!!
Written by a customer while visiting keurig.com
Posted by: Monika990
Verified Purchase:Yes
It is very loud and often coffee grounds escape. Not happy with it
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: alca
Verified Purchase:Yes
I had the K-Express Single Serve Coffee Maker for approximately 6 months. It stopped working. When I plugged it in the power did not come on.
Since I was still under warranty, I was sent a replacement within a few days.
The company was very helpful and professional.
Since I was still under warranty, I was sent a replacement within a few days.
The company was very helpful and professional.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DannyM
Verified Purchase:Yes
In our family my wife was the coffee drinker but I recently started drinking it and this coffee maker makes it very convenient as she does not know from day to day how much she will drink so there is no waste.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Slurp slurp
Verified Purchase:Yes
This keyring k express single cup brewer was a replacement. Our first brewer was defective. Customer service was semi easy to work with. Each time I called, the person had such an accent it was difficult to understand. Replacement brewer came quickly after I supplied necessary documentation.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoolKitty
Verified Purchase:Yes
Great product from a great company. I’m this day and age, I’ve really been impressed by their going above and beyond to make sure their customers are happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Das1
Verified Purchase:Yes
They replaced my coffee maker which was under warranty quickly and with no haste.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IlonaH
Verified Purchase:Yes
I love this k express it is so fast and simple. Coffe is ready in seconds.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com